DevOps Platform Enablement Lead (remote)

Job Title: DevOps Platform Enablement Lead
Location: Baltimore, MD
Type: Contract – 3 months initial duration / likely extensions
Contractor Work Model: REMOTE

Our client is a large, sports centric, enterprise-level organization investing in modernizing its technology infrastructure and establishing world-class engineering practices. Technology is increasingly central to delivering exceptional customer experiences and operational excellence.

Position Overview
We are seeking an experienced Platform Enablement Lead to lead the execution of critical technology initiatives, with an immediate focus on the Humanitec platform implementation and broader DevOps transformation. This role will serve as a crucial bridge between technical teams, business stakeholders, and senior leadership, ensuring projects maintain focus, achieve measurable results, and deliver value within defined timeframes.

Responsibilities
Project Leadership & Execution

• Lead day-to-day technical management of the client’s project and other strategic technology initiatives related to platform enablement and DevOps transformation.
• Define, communicate, and manage project scope to prevent scope creep and maintain team focus on achievable deliverables.
• Create and maintain detailed project plans with clear tasks, dependencies, and deadlines.
• Identify and remove obstacles that impede project progress, including issues around networking, IT security, and cross-team dependencies.
• Drive projects to completion by maintaining team focus on specific, measurable goals.
• Ensure transparent communication of project status, risks, and deliverables to stakeholders and senior management.

• Proactively identify, assess, communicate, and mitigate project risks and dependencies.
• Manage critical dependencies involving networking, IT security, and infrastructure teams.
• Identify key-person risks and recommend appropriate staffing solutions
• Establish early warning systems for potential delays or blocking issues
• Track and escalate risks that could impact successful delivery of key objectives

• Facilitate effective communication and collaboration across development, DevOps, platform, and infrastructure teams.
• Define and communicate roles and responsibilities clearly to all project participants.
• Coach team members to stay focused on results-driven outcomes and measurable deliverables.
• Build shared accountability for project success among all stakeholders
• Work with team members to overcome "learned helplessness" and establish patterns of success

• Implement structured project management practices appropriate for technology delivery.
• Establish and maintain disciplined software delivery lifecycle with appropriate IT controls.
• Work toward implementing change management, incident management, and problem management processes.
• Champion the development of a healthy DevOps culture emphasizing communication and collaboration.
• Create feedback loops to improve organizational learning from successes and setbacks.

• Serve as the primary point of contact for project status and communication to senior leadership.
• Provide regular, transparent updates on project progress, challenges, and resource needs.
• Manage expectations across 30+ stakeholders with varying technical and business perspectives.
• Facilitate structured interviews and stakeholder engagement as needed.
• Translate technical complexity into business-relevant communications.

• 5+ years of experience in technical project management, preferably within software development or DevOps environments
• Strong understanding of modern DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure, Google Cloud Platform)
• Familiarity with platform engineering concepts and infrastructure-as-code (e.g., Terraform)
• Experience with application deployment pipelines and container orchestration platforms
• Solid understanding of IT controls, change management, and software delivery lifecycle processes

• Demonstrated ability to manage complex technical projects with multiple dependencies
• Proven track record of delivering projects on time and within scope in dynamic environments
• Experience managing projects where technical teams may initially lack focus or direction
• Strong skills in risk identification, assessment, and mitigation
• Experience managing projects involving both on-premises and cloud infrastructure

• Excellent communication skills, with the ability to translate technical concepts for non-technical audiences
• Experience coaching technical teams to improve focus, accountability, and results
• Proven ability to identify and remove organizational obstacles to achieve project success
• Strong facilitation skills for managing stakeholder expectations and building consensus
• Experience working with geographically distributed teams and external vendors/contractors

• Results-driven with a strong bias toward action and measurable outcomes
• Able to maintain composure and focus in ambiguous or challenging situations
• Skilled at building trust and psychological safety within technical teams
• Patient and persistent when navigating organizational resistance to change
• Proactive problem-solver who anticipates issues before they become critical

• Experience with Humanitec or similar platform engineering tools
• Background in large-scale enterprise environments or technology consulting
• PMP, PMI-ACP, CSM, or comparable project management certification
• Experience leading or supporting DevOps cultural transformation initiatives
• Familiarity with Bamboo, GitLab, or similar CI/CD tools
• Previous experience supporting organizations transitioning from legacy to modern development practices

• Reports to senior technology leadership
• Close collaboration with the Enterprise Architect and engineering leadership
• Works with a distributed team, including internal staff and external vendors
• Regular interaction with networking, IT security, and infrastructure teams
• Hybrid work environment with expected on-site presence during critical project phases

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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