ServiceNow Platform Analytics Engineer

WASHINGTON, DC, US • Posted 4 hours ago • Updated 4 hours ago

Full Time

On-site

USD $200,001.00 - 240,000.00 per year

SAIC

Fitment

Dice Job Match Score™

🧠 Analyzing your skills...

Job Details

Skills

Performance Management
Reporting
Dashboard
Performance Analysis
KPI
Optimization
User Experience
Data Governance
Modeling
Management
Extract
Transform
Load
Data Modeling
Collaboration
Data Engineering
Leadership
Decision-making
Computer Science
Information Systems
Data Analysis
Business Intelligence
Tableau
Analytical Skill
A/B Testing
Predictive Modelling
Root Cause Analysis
Data Visualization
ServiceNow
Analytics
Database
SQL
JavaScript
API
Security Clearance
Information Technology
Systems Engineering
FOCUS

Summary

Job ID: 2600824

Location: WASHINGTON, DC, US

Date Posted: 2026-01-29

Category: Software

Subcategory: SW Engineer

Schedule: Full-time

Shift: Day Job

Travel: No

Minimum Clearance Required: Secret

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: Yes

Description

We are seeking a skilled ServiceNow Platform Analytics Engineer to develop Department of State Assessment Tool (DOSAT) dashboards. The engineer will be supporting the Vendor Performance Management (VPM) initiatives within the Department of State's Bureau of Diplomatic Technology (DT).

This role is hybrid and reports onsite in Washington, DC on Tuesday and Thursday.

Responsibilities:

Data Visualization & Reporting: Create and maintain interactive dashboards, reports, and scorecards using ServiceNow Platform Analytics.
Performance Analysis: Develop and monitor key performance indicators (KPIs) to measure feature usage, platform engagement, and system performance.
Platform Optimization: Analyze data to identify trends, insights, and opportunities for enhancing platform functionality and user experience.
Data Governance & Modeling: Ensure data accuracy, consistency, and integrity, including managing data models, ETL processes, and user access permissions.
Technical Implementation: Leverage knowledge of ServiceNow table structures, data relationships, and domain separation to ensure accurate data modeling.
Cross-functional Collaboration: Work with Product Managers, Data Engineering, and leadership to define metrics, analyze user behavior, and support strategic decision-making.

Qualifications

Required Education & Experience:

BS in Computer Science, Engineering, Information Systems, or related field and 14 years or more experience; MS and 12 years or more experience; may accept additional experience in lieu of degree.
5 or more years in data analytics, business intelligence, or product analytics.
Technical Skills: Proficiency in SQL and data visualization tools ServiceNow Platform Analytics - knowledge of Tableau is nice to have.
Platform Knowledge: Familiarity with specific platforms ServiceNow Performance Analytics and/or ServiceNow Platform Analytics.
Analytical Skills: Strong ability to conduct A/B testing, predictive modeling, and root cause analysis.
Experience with common tools & technologies such as:
- Data Visualization: ServiceNow Platform and Performance Analytics.
- Database/Languages: SQL, JavaScript, Glide API

Required Clearance:

ship.
Active Secret Security Clearance.

Target salary range: $200,001 - $240,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10111346
Position Id: 2600824
Posted 4 hours ago

Company Info

About SAIC

SAIC® is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets include secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

Go to company profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.