Monitoring Lead Detection, Analysis & Coordination NYC,New York_Hybrid only on w2

Hybrid in NYC, NY, US • Posted 3 hours ago • Updated 3 hours ago
Contract W2
12 Months
Hybrid
$40 - $50/hr
Fitment

Dice Job Match Score™

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Job Details

Skills

  • Monitor Nexthink dashboards
  • alerts
  • and campaigns Analyze CPU
  • memory
  • disk
  • application crashes
  • and boot-time issues

Summary

Monitoring Lead   Detection, Analysis & Coordination 
Location: NYC,New York_Hybrid
Job Type:12 months plus
Please send your updated resume topranayatburgeonitsdotcom
Role Summary:
We are looking for a Nexthink Monitoring Lead to own regional monitoring, detection, root cause analysis, and escalation for the digital employee experience.

Mandatory Skills:
  • Strong hands-on experience with Nexthink
  • Monitor Nexthink dashboards, alerts, and campaigns
  • Analyze CPU, memory, disk, application crashes, and boot-time issues
  • Hands-on with Nexthink Finder, device timelines, and behavioral trend analysis
  • Perform Root Cause Analysis (RCA) and identify early-warning signals
  • Experience with proactive remediation through automation or targeted user actions
  • Handle regional escalations from Service Desk and Engineering teams
  • Create and own experience health reports, dashboards, and trend analysis
  • Strong communication and coordination skills
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10500016
  • Position Id: 9101758
  • Posted 3 hours ago
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