Main Sail LLC is seeking an experienced AutoTime Technical Specialist to provide hands-on technical ownership of the AutoTime backend and shop floor clock technical enablement for client's SAP AutoTime implementation within a large, regulated commercial manufacturing organization. This role focuses on the technical health and operability of AutoTime as a platform environment configuration, security administration, troubleshooting, clock enablement, and technical defect reproduction while partnering with SAP technical resources (ABAP/PI) and functional leads to stabilize end-to-end integration through SIT/UAT, cutover, and hypercare. This role is especially critical given the plan s emphasis on validating time clock architecture, backend configuration, clock testing, and remediation of clock failures through go-live.
Responsibilities
- Provide AutoTime backend services including (but not limited to):
-- Supporting technical enablement for shop floor clocks (configuration support and technical troubleshooting; physical install/network readiness is client-owned).
-- AutoTime security administration, user management, and system administration support.
-- Technical defect reproduction support and coordination of bug resolution activities with client and/or the product vendor as applicable (consistent with client owning product defect resolution under existing support agreements).
- Validate and support the time clock technical architecture: connectivity checks, configuration prerequisites, security model alignment, and backend configuration requirements for Oakville deployment.
- Support AutoTime technical readiness for SIT/UAT:
-- Ensure environments are stable for testing cycles
-- Assist in diagnosing integration issues where symptoms appear in AutoTime (logs, transactions, technical settings) and coordinate with SAP PI/ABAP teams for SAP-side resolution.
- Support execution of project phases where clock operations are explicitly required:
-- Build/configure the time clock AutoTime backend solution
-- Test and verify operations of AutoTime clocks
-- Remediate time clock failures discovered during SIT/UAT and mock cutover rehearsal cycles.
- Produce and maintain technical documentation and handoff artifacts:
-- AutoTime operational runbooks, admin procedures, clock troubleshooting guides, and hypercare support playbooks for transition to steady-state.
- Provide cutover/hypercare technical support for AutoTime platform stability, including rapid triage, stabilization actions, and contribution to hypercare defect closure evidence.
Required Experience
- 5+ years of hands-on AutoTime technical / system administration experience (backend configuration, security/user admin, operational support).
- Experience supporting shop floor clock enablement and troubleshooting in a manufacturing environment.
- Demonstrated experience supporting SIT/UAT and go-live stabilization (rapid triage, log-based diagnosis, defect reproduction and verification).
- Strong collaboration skills with SAP technical teams (PI/ABAP) and functional leads to resolve end-to-end issues efficiently.
Preferred Additional Experience (Nice to Have - Not Mandatory)
- Experience in regulated or audit-sensitive manufacturing environments where evidence, controls, and traceability matter.
- Familiarity with SAP timekeeping/labor integrations and common integration failure modes in shop floor deployments.
- Experience supporting phased or restart implementations and operating within formal change control and readiness-gate models.
Location: Remote with funded travel (5-6 trips) likely to client site
Period: 3/1/2026 - 3/31/2027
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