IT Specialist

Hines, IL, US • Posted 1 hour ago • Updated 1 hour ago
Full Time
On-site
Fitment

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Job Details

Skills

  • IO
  • High Availability
  • Computer Hardware
  • Change Management
  • Research and Development
  • TRD
  • NIST SP 800 Series
  • Business Systems
  • Information Technology
  • Performance Management
  • Preventive Maintenance
  • Project Management
  • Telecommuting
  • Pure Data
  • Exceed
  • Onboarding
  • Writing
  • Attention To Detail
  • Customer Service
  • Communication
  • Presentations
  • Problem Solving
  • Conflict Resolution
  • Oracle Linux
  • IT Management
  • Red Hat Enterprise Linux
  • Recovery
  • Amazon Web Services
  • Microsoft Azure
  • Google Cloud
  • Google Cloud Platform
  • Oracle Cloud
  • Testing
  • Software Configuration
  • Configuration Management
  • Ansible
  • Red Hat Linux
  • Satellite
  • Shell Scripting
  • Git
  • Cloud Computing
  • Hardening
  • Access Control
  • Regulatory Compliance
  • Operating Systems
  • Authentication
  • SAN
  • Backup
  • System Documentation
  • Cyber Security
  • IaaS
  • Linux
  • Collaboration
  • Application Support
  • Management
  • Linux Administration
  • Training
  • Disaster Recovery
  • HR Management
  • Human Resources
  • Military
  • Documentation
  • Salesforce.com
  • Law
  • Recruiting

Summary

Summary

Join VA's Infrastructure Operations (IO) to deliver and maintain secure, high-availability IT and cloud solutions. Help protect and modernize mission-critical systems and support quality services for Veterans. Work in a dynamic, innovative environment as an Engineering Technician located in Deputy Assistant Secretary for Information and Technology (VA). Apply Now!

Learn more about this agency

Duties

Help

  • Install, configure, update, maintain, customize, and support enterprise operating systems, hardware, system software, and vendor software in production environments.
  • Formulate, maintain, and enforce system maintenance schedules and operational procedures required to sustain reliable production computing services.
  • Manage system and server resources, including performance, capacity, availability, serviceability, and recoverability, and initiate corrective actions when requirements are not met.
  • Troubleshoot, diagnose, and independently resolve complex operating-system, hardware, system-software, vendor-software, and production-application malfunctions.
  • Plan, test, document, coordinate, and implement operating-system and vendor-software changes, patches, fixes, upgrades, and production installations using established change-management controls.
  • Communicate complex technical information clearly and concisely to management, administrators, programmers, analysts, vendors, contractors, and users during planning, implementation, and troubleshooting.

This is a Bargaining Unit Position.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

NCWF Code
: 651 Category. Work in this category includes performing OPM GDS Cybersecurity Category / Specialty Area: Research and Development Specialist [SP-TRD-001] tasks, as defined by the NIST SP 800-181 National Cyber skills Workforce Framework (NCWF). Develops and maintains business, systems, and information processes to support enterprise mission needs; develops information technology (IT) rules and requirements that describe baseline and target architectures.

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: ;/strong>

Work Schedule: Monday-Friday, 8 am-4:30 pm

Compressed/Flexible: Available at Supervisors discretion.

Telework: ADHOC, as determined by Agency Policy.

Virtual: This is not a virtual position.

Position Description/PD#: IT Specialist/PD20171A

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized

PCS Appraised Value Offer (AVO): Not Authorized

Requirements

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Conditions of employment

  • Selective Service Registration is required for males born after 12/31/1959
  • Subject to background/security investigation
  • May serve a probationary period.
  • Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
  • A complete application package; Resume, SF-50s, etc.
  • Only resumes up to TWO total pages will be accepted. Resumes must be legible so they can be reviewed for position requirements listed in the job announcement. File size must not exceed 5MB.

Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (;br>
Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/09/2026.

You must meet the Basic Requirements (Individual Occupational Requirement), Specialized Experience, and the Selective Placement Factor to qualify for this series as described below.

Basic Requirements (Individual Occupational Requirement):


Applicants must have IT-related experience demonstrating each of the four competencies listed below at a proficiency level equivalent to the next lower grade level in federal service:

  1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
  2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.


-AND-

Specialized Experience:
You must have one year of specialized experience equivalent to at least the next lower grade, GS-12, in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience serving as a senior systems administrator, infrastructure administrator, technical lead, or subject matter expert responsible for the administration, sustainment, security, performance, and modernization of enterprise Linux operating systems and associated infrastructure in on-premises, hybrid-cloud, or multi-cloud environments. Qualifying experience must include independently installing, configuring, patching, upgrading, securing, troubleshooting, and optimizing Red Hat Enterprise Linux (RHEL) or equivalent Linux systems; administering Linux workloads and their associated compute, storage, networking, identity, monitoring, backup, and recovery services within AWS, Microsoft Azure, Google Cloud Platform, Oracle Cloud Infrastructure, or comparable enterprise cloud platforms; managing system performance, capacity, availability, serviceability, and recoverability; planning, testing, implementing, documenting, and validating operating system, software, configuration, and production changes; developing or using automation and configuration-management technologies such as Ansible, Red Hat Satellite, shell scripting, Git-based repositories, or cloud-native automation services; implementing cybersecurity hardening, privileged-access controls, vulnerability remediation, security patching, and configuration compliance; diagnosing and resolving complex operating system, infrastructure, authentication, storage, networking, application-interface, and performance incidents; supporting disaster recovery, contingency, backup, restoration, and continuity-of-operations activities; developing technical standards, operating procedures, implementation plans, run-books, and system documentation; and providing authoritative technical guidance to administrators, engineers, application teams, cybersecurity personnel, contractors, vendors, customers, and management to evaluate complex requirements, mitigate operational and cybersecurity risk, and ensure the availability, security, reliability, performance, and recoverability of mission-critical enterprise Linux and cloud infrastructure.

-AND-

Selective Placement Factor: In addition to the minimum qualifications described above, you must meet the following requirement(s) to be considered qualified for the position: Direct, hands-on experience performing production-level Linux administration and engineering duties (not including application support, oversight-only, training, or certifications alone), where you independently managed, troubleshot, and maintained complex Linux environments in a business or operational setting and executed independent judgment, immediate operational contribution, and direct coordination with assigned customers and technical stakeholders.

PLEASE NOTE: General IT experience, Linux administration, application support, training, certifications, or oversight-only responsibilities are not sufficient substitutes for direct, production-level Linux administration and engineering experience. Applicants must clearly demonstrate qualifying experience in their resume by describing the duties personally performed, level of responsibility and independence, complexity and scale of the supported environment, and measurable results achieved. Merely listing technologies, certifications, training, or generalized familiarity will not satisfy the requirement. may be required to support planned or emergency maintenance, respond to production outages, participate in disaster-recovery activities, and perform occasional after-hours or on-call work

Evidence of the selective placement factor must be reflected in your resume.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at ;br>
Education

There is no educational substitution at this grade level.

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified for this vacancy. To be well-qualified: applicants must possess experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the required competencies of the job. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ;br>
Expand Hide additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10357688
  • Position Id: 8e2eecbb28ff747953025fbc09c5ca25
  • Posted 1 hour ago
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