Job#: 3049283 Job Description: Business Analyst (Legacy Application Modernization & Accessibility)
We are seeking a Business Analyst to support a high-visibility initiative for one of our clients focused on modernizing and documenting critical legacy applications. This role will partner closely with application teams, business stakeholders, and technical resources to reverse-engineer existing systems, document requirements, support testing efforts, and help establish a reusable foundation for future modernization work.
The ideal candidate is a detail-oriented analyst who enjoys solving complex problems, documenting legacy processes, and translating business needs into structured requirements and testing artifacts. Experience working with legacy applications, accessibility initiatives, and application testing is highly valued.
What You'll Do
- Analyze and reverse-engineer legacy applications to document business, functional, and technical requirements
- Develop user stories, process flows, data flow diagrams, business rules, and edge-case scenarios
- Create comprehensive requirements-based test cases, including:
- Functional testing
- Regression testing
- Security-focused testing
- Accessibility-focused testing
- Build and maintain traceability matrices linking requirements, findings, test cases, and remediation activities
- Support accessibility initiatives by assisting with WCAG 2.2 gap analysis and validating implemented fixes against business requirements
- Execute application testing activities, document defects, validate results, and assist with remediation efforts
- Leverage AI-powered tools to accelerate requirements gathering, documentation, and test case creation while ensuring accuracy and completeness
- Collaborate with cross-functional stakeholders, developers, business users, and leadership teams to ensure successful project outcomes
- Manage multiple workstreams, risks, issues, and deliverables across several applications
Required Qualifications
- 2+ years of experience as a Business Analyst writing business requirements and test cases
- OR a 4-year degree in Business, Information Technology, Computer Science, or a related field
- Experience gathering, documenting, and validating business requirements
- Experience developing test cases and supporting application testing efforts
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
- Ability to coordinate activities across multiple stakeholders and initiatives
- Experience identifying gaps, risks, and ambiguities within requirements and business processes
Preferred Skills & Experience
- Experience reverse-engineering legacy applications
- Experience creating:
- User stories
- Process flow diagrams
- Data flow diagrams
- Business process documentation
- Knowledge of accessibility standards, including WCAG guidelines
- Experience creating and maintaining requirements traceability matrices
- Experience leveraging AI tools to assist with documentation and analysis activities
- Experience using Azure DevOps for requirements management, work tracking, and test case documentation
- Experience using SharePoint for collaboration and document management
- Proficiency with Microsoft Office Suite, including:
For immediate response, please send to : Updated WORD resume and best time to speak!
Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.
Postion Title: Service Desk Analyst (3 OPENINGS)
Location: Norfolk, VA (100% onsite)
Duration: Long Term Contract (W2 Hourly)
Schedule: This is a 24x7x365 environment - MUST BE FLEXIBLE TO WORKING
ALL SHIFTS
Position Summary: Acts as liaison for customers and maintains knowledge of company products and customer service processes. The ideal candidate will be able to work in a call center environment, answering high volume phone calls.
Pay: $26.03/hr. (BASE PAY) + $4.93/hr. (SCA PAY) = $30.96/hr (
SET RATE)
Start Date: 9/21
MUST HAVES:- Ability to obtain and maintain a Secret clearance (NO SPONSORSHIP) | Security+ CE (please send copy)
- Solid customer service experience and base level IT knowledge
- Open to working various shifts at any given time
Responsibilities:- Provide professional solutions to end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence.
- Use SM7 ticketing system to track issues.
- Take tier 1 level calls in support of the network
- Resolving customer issues with great service and compassion for their problem.
Requirements:- General: Excellent customer service experience, experience with Microsoft Windows OS, HP Service Manager, Remedy or other ticketing system.
- Experience with basic troubleshooting hardware/software.
- Candidates must be reliable to learn quickly, and show that they are dependable
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
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