Infrastructure consultant SRE - Observability Engineer

JD updated for Ecommerce SRE - We require an SRE who is good in Java refactoring and OTEL along with Grafana and/or Datadog]

Grade: Senior

Role: Infrastructure consultant - SRE

Duration: 6 months

Work Model: Hybrid - 3 days per week or remote

Location: Austin, TX

Role Overview: Our Ecommerce SRE team is looking for a specialized Observability Engineer to strengthen the visibility and reliability of our global platforms. In this role, you will be responsible for building the foundation of how we monitor, trace, and alert across both modern cloud offerings and legacy systems. You will play a critical part in standardizing our telemetry stack and ensuring that "observability-as-code" is a reality for our engineering teams.

• OpenTelemetry Engineering: Configure and implement Otel processors, filters, and metadata enrichment. Standardize and deploy approved exporters across the pipeline.
• Library Development: Build and maintain Otel-based tracing wrappers, metrics helpers, and context propagation utilities.
• Metadata Implementation: Execute metadata enrichment standards across the SDK, Collector, and Gateway levels.
• Platform Integration: Engineer the integration of OpenTelemetry libraries with both Grafana and Datadog, ensuring zero telemetry loss during data transfer.
• Alerts Re-instrumentation: Refactor and migrate legacy Java-based instrumentation into standard OpenTelemetry formats to ensure accurate alerting.
• Documentation & Support: Create technical runbooks and document implementation details to facilitate knowledge sharing and team adoption.

Qualifications

• Java Proficiency: Strong hands-on experience with Java, specifically in refactoring legacy codebases.
• OpenTelemetry Expertise: Deep technical understanding of the Otel ecosystem, including configuring Collectors, SDKs, and Exporters.
• Observability Platforms: Proven experience integrating telemetry data with Grafana and Datadog.

Work Schedule

• Timezone Alignment: Candidates must have significant overlap with PST (Pacific Standard Time) and CST (Central Standard Time) working hours.