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Headend Engineer

San Antonio, TX, US • Posted 3 days ago • Updated 2 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

Data Flow
Preventive Maintenance
UPS
Backup
Sensors
Real-time
VOD
Middleware
Servers
NOC
Telecommunications
RF
Satellite
IPTV
Intellectual Property
IP
Multicast
Video Codecs
Audiovisual
Microsoft Office
Microsoft Visio
Microsoft Excel
LAN
WAN
Ethernet
Optical Fiber
Electrical Wiring
HVAC
Access Control
Health Care
Internet
Video
Genetics
Marketing Communications

Summary

The Headend Engineer is responsible for leading Hotwire's headend construction, operation, maintenance, and support. Primarily focused on performing installation, operating and maintaining power systems, structured wiring, cooling, and other physical aspects.

Duties / Responsibilities:

Work with the engineering department on the implementation of new technologies or services.
Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
Monitor IPTV services and linear channels for Audio/Video quality.
Analyze real-time and historic data from monitoring systems to proactively address issues.
Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
Perform installation, wiring, labeling and configuration of equipment.
Continuously develop skills to advance professionally.
Performs other related duties as required or assigned.

Minimum Qualifications:

Associate's degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
Minimum of 3 years related telecommunication industry or RF/satellite experience required
Strong Head-End knowledge and computer related skills
Understanding of IPTV, IP multicast, video codecs, and standards
Excellent Audio/Visual observation skills to identify impairments and quality issues
Must have active and clean, non-restrictive, state issued driver's license in State where hired
Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
Knowledge of LAN/WAN principles.
Working knowledge of the principles in Ethernet, fiber and coax wiring
Knowledge of DC and AC power systems and HVAC and AC systems

Benefits:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts - for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#LI-MC1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX112235
Position Id: fae03cd50aab4c7d4f77cd86383d7608
Posted 3 days ago

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