Epic Analyst

Career Opportunity:
Job Title: Epic Analyst

About CodeForce 360
Making a career choice is amongst the most critical choices one can make, and it’s important for the choice to be calculated with factors such as a company’s run of success since its inception and more. But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don’t need to think of anything else. That’s precisely what some of our employees and prospective employees think when they came across CodeForce 360.

Position Overview

Epic Analyst

Requirements:

• We are seeking a detail-oriented and collaborative Epic Analyst to support the design, implementation, optimization, and maintenance of Epic applications.
• The Epic Analyst will work closely with clinical, operational, and technical stakeholders to gather requirements, configure Epic workflows, troubleshoot issues, and support system improvements that enhance patient care and operational efficiency.

Key Responsibilities

• Analyze business and clinical workflows to identify opportunities for process improvement.
• Built, Configure, test, implement, and maintain Epic applications and related systems.
• Collaborate with physicians, nurses, operational leaders, and IT teams to define system requirements.
• Develop and maintain documentation including workflows, build specifications, training materials, and support procedures.
• Participate in system upgrades, enhancements, optimization projects, and go-live activities.
• Troubleshoot application issues and coordinate resolution with internal teams and vendors.
• Conduct unit, integrated, and user acceptance testing for new functionality and system changes.
• Ensure compliance with organizational policies, HIPAA regulations, and healthcare industry standards.
• Provide end-user support, training, and ongoing application optimization.
• Monitor system performance and recommend enhancements to improve usability and efficiency.

Required Qualifications

• Bachelor’s degree in Information Technology, Healthcare Administration, Nursing, Computer Science, or related field.
• Epic certification in one or more Epic modules (e.g., pic Beaker, Epic UM, Epic Willow, Epic Clarity, Epic Cadence).
• 2–5 years of experience supporting Epic applications in a healthcare environment.
• Strong analytical, problem-solving, and troubleshooting skills.
• Experience with workflow analysis, system configuration, and testing.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications

• Additional Epic certifications or proficiency badges.
• Knowledge of SQL, reporting tools, or healthcare analytics platforms.
• Experience supporting hospital operations, ambulatory clinics, or revenue cycle workflows.
• Project management experience or familiarity with Agile methodologies.

Technical Skills

• Workflow analysis and documentation
• Incident management and root cause analysis
• Testing and validation
• Reporting and data analysis
• Microsoft Office Suite
• SQL and reporting tools (preferred)

Soft Skills

• Strong interpersonal and collaboration skills
• Critical thinking and attention to detail
• Customer service orientation
• Adaptability and willingness to learn
• Time management and organizational skills