Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village come join ours!
Technical Skills:
Must Have
- CERT- Epic Tapestry certification at time of hire
- CERT- MST build
- Instructional Design and Training
Nice To Have
- Articulate
- Camtasia
- Canva
- Project Management
- Vyond
Job Summary:
This role will be responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other Health Systems. Will partner with training team members, subject matter experts, and customers to develop audience-specific training including traditional and computer-based curriculum materials. Will help organize and report on training registration and completion. Occasional weekend training and daytime or overnight travel may be required.
Essential Functions:
- Responsible for conducting classroom training, one-on-one training, virtual training, at the elbow training support and implementation support with a primary focus on Epic and other health systems.
- Will create and maintain relevant project management documents, including work plans, status reports and risk assessments.
- Will participate in project teams to understand and implement the scope of work; participate in training program delivery strategy, testing the training environment, editing, assembling and distributing course materials and assisting users with operational change management.
- Responsible for setting up with classroom, training delivery, roster management, tracking completion and any other items related to training.
- Establishes relationship with super users and has ongoing communication with this group to ensure understanding of training.
Qualifications:
- Required Associate's Degree
- Preferred Bachelor's Degree or equivalent
- 2 years of relevant experience Required
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