IT Provisioning Technician

Eagle Mountain, UT, US • Posted 4 days ago • Updated 4 days ago

Contract W2

On-site

Depends on Experience

Dahl Consulting

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

Summary

Title: IT Provisioning Technician
Location: Lehi, UT
Job Type: Contract (6 months + potential to extend/convert)
Compensation: $20/hr W2
Industry: Renewable Energy

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About the Role
We are seeking an IT Provisioning Technician to support internal systems, hardware, and applications for a leading company in the renewable energy industry. This role ensures smooth technological operations by coordinating with internal support teams and minimizing disruptions to business processes. The ideal candidate is proactive, detail-oriented, and passionate about delivering exceptional technical and customer support.

Job Description
As an IT Provisioning Technician, you will serve as the first point of contact for technical support, assisting employees through calls, chat, email, and remote sessions. You will manage equipment requests, process returned hardware, and maintain accurate documentation of provisioning activities. This position requires strong communication skills to interact with a diverse audience and the ability to clearly document troubleshooting steps for escalation and audit purposes. You will also ensure compliance with organizational security practices to safeguard systems and data.
Key Responsibilities:

Provide technical support to employees via multiple channels (phone, chat, email, remote).
Manage ticketing requests for new equipment and process returned hardware.
Document and track provisioning activities according to established processes.
Communicate effectively with a large and diverse user base.
Clearly document issues and troubleshooting steps for escalation and review.
Adhere to security protocols to protect company systems and data.

Qualifications
Required:

Windows imaging or re-imaging experience
Intermediate knowledge of troubleshooting fundamentals.
Experience with desktop hardware support.
Familiarity with current Windows Operating Systems.
Ability and willingness to learn new technologies and processes.
Strong customer service and communication skills.

Preferred:

A+ Certification.
Experience with mobile device setup or imaging processes.
Intermediate knowledge of Chrome OS and Mac OS.
Basic understanding of G-Suite in a corporate environment.

Benefits
Dahl Consulting is proud to offer a comprehensive benefits package to eligible employees that will allow you to choose the best coverage to meet your family’s needs. For details, please review the DAHL Benefits Summary: .

How to Apply
Take the first step on your new career path! To submit yourself for consideration for this role, simply click the apply button and complete our mobile-friendly online application. Once we’ve reviewed your application details, a recruiter will reach out to you with next steps!

Equal Opportunity Statement
As an equal opportunity employer, Dahl Consulting welcomes candidates of all backgrounds and experiences to apply. If this position sounds like the right opportunity for you, we encourage you to take the next step and connect with us. We look forward to meeting you!

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10109792
Position Id: 28785
Posted 4 days ago

Company Info

About Dahl Consulting

Since 1993, Dahl Consulting has been a leader in providing and implementing adaptive staffing and workforce solutions for its clients. DAHL specializes in workforce process management, vendor management services, as well as sourcing and staffing services. Their workforce solutions and programs ensure clients have the right people, the right process, and the right relationships, all at the right cost. DAHL s size and service offerings enable them the flexibility to provide simple and affordable solutions adaptable to any enterprise s current program, as well as future growth. Visit www.dahlconsulting.com for more information.

The mission of Dahl Consulting is to assist businesses with the creation, delivery, and support of new and existing systems to improve their level of performance through one or a combination of our service offerings. Our core competency is managing the process of procuring contract and temporary labor by finding creative ways to maximize the efficiency and effectiveness of the customer's contingent labor program.

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