Moderation Hub Readiness & Enablement Lead

Job#: 3045032

Job Description:
Job Title: Moderation Hub Readiness & Enablement Lead
Location: Hoboken, New Jersey (Onsite)

Contract Duration: expected through Jan 2027 with a strong possibility to extend 12 months

Pay Rate: $57/hr paid weekly on a W2

Role Overview

This position will support the successful launch and adoption of a new moderation platform by developing and coordinating the integrated launch readiness strategy. This role serves as the cross-functional integrator responsible for defining the overall readiness approach, coordinating execution across workstreams, tracking the progress of readiness activities, and ensuring the organization is prepared to adopt and support the platform. This role will not be responsible for creating all functional deliverables such as training content or SOPs.

Key Responsibilities

• Develop and manage the integrated launch and readiness strategy that aligns all workstreams toward a successful rollout.
• Define the overall readiness approach, sequencing, milestones, and governance model.
• Facilitate cross-functional planning to define launch activities and resolve gaps.
• Proactively identify risks to launch and readiness and work with functional owners to develop mitigation plans.
• Coordinate readiness activities across Product, Ad Policy, PMM, RevOps, TED, Engineering, Legal, Compliance, and other stakeholder groups.
• Lead stakeholder discovery sessions to identify organizational impacts, readiness needs, and adoption risks.
• Partner with functional owners to define business process updates, SOPs, operational support models, and escalation paths.
• Conduct training needs assessments and partner with business groups to develop the training strategy and curriculum framework.
• Develop the integrated communications strategy and plan, and draft internal launch communications.
• Coordinate technical readiness activities such as UAT, cutover planning, and Go/No-Go readiness reviews.

Required Qualifications

Top 3 Skills/Must Haves:

• Change Management
• Proficiency with Word is required.
• Launch Readiness
• Cross-Functional Program Management

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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