EDI Analyst

Description

We are looking for an EDI Analyst to support critical electronic data interchange operations for a retail environment in Ontario, California. This role focuses on maintaining transaction flow, resolving technical issues, and helping ensure reliable communication between internal teams, trading partners, and business systems. The ideal candidate brings strong analytical ability, comfort working with high-volume data, and a practical approach to documentation, testing, and process support.

Responsibilities:
Oversee daily EDI transaction activity and help keep related processes running accurately and on schedule.
Investigate failed transmissions, mapping issues, translation problems, and interface errors to restore normal system performance.
Monitor EDI applications and connected workflows, addressing data quality concerns and escalating issues when needed.
Coordinate with business users, customers, vendors, and IT partners to support smooth information exchange across systems.
Execute testing and validation efforts for EDI updates, process changes, and routine quality checks.
Create and maintain clear process guides, operational documentation, status reporting, and support records.
Communicate system health, issue resolution progress, and project updates to IT leadership and relevant stakeholders.
Contribute to broader technical initiatives and provide assistance with additional departmental projects as assigned.

Requirements

3+ years of experience supporting EDI operations, technical support functions, or a related systems role.
Working knowledge of EDI concepts, transaction processing, mapping, and data exchange troubleshooting.
Ability to manage multiple priorities in a fast-paced environment with consistent attention to detail.
Strong analytical and organizational skills with the ability to interpret technical specifications and procedural documentation.
Effective written and verbal communication skills for working with internal teams, customers, and external partners.
Experience with Microsoft Windows and Microsoft Office; exposure to tools such as Sterling Integrator, AS2, Gentran, HighJump VSync, or SQL Server is preferred.
Comfort working with warehouse or retail-related data flows and high transaction volumes.
Dependable, collaborative, and detail-oriented approach with sound problem-solving judgment.

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