Service Delivery Manager

Job DescriptionTitle : Service Delivery ManagerExperience : 15 to 19 yearsLocation : Los Angeles, CA ( hybrid 3 to 4 days a week)EnsureSLA complianceand maintain high availability of business-critical applications/systems Take ownership of application downtime incidents and act as the primary escalation point during outages Leverage astrong development backgroundto better understand application behavior, logs, and issue diagnosis Possess thorough understanding ofSoftware Development Life Cycle (

Job Title: Service Delivery ManagerLocation: Los Angeles, CA (Hybrid)Role: Contract/FulltimeJob Description:EnsureSLA compliance and maintain high availability of business-critical applications/systems Take ownership of application downtime incidents and act as the primary escalation point during outages Leverage astrong development background to better understand application behavior, logs, and issue diagnosis Possess thorough understanding ofSoftware Development Life Cycle (SDLC) to align supp

Service Delivery ManagerThe Infrastructure Service Delivery Manager in the Banking, Financial Services, and Insurance (BFSI) domain is responsible for ensuring reliable, secure, and efficient delivery of IT infrastructure services. This role needs managing critical systems that support banking operations, regulatory compliance, and customer-facing platforms, while maintaining high availability and resilience standards.Key Responsibilities Oversee end-to-end delivery of infrastructure services in

Description: Onsite in Culver City, CA Our client seeks a hands-on Service Manager to lead day-to-day IT service operations for a large enterprise managed services engagement. The role will serve as the primary interface between business stakeholders and delivery teams, including offshore teams, and will own escalations, communications, and service performance. The engagement requires strong ITSM fundamentals, ServiceNow proficiency, and comfort working across US and India time zones. The role