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IT Support Engineer

Greenwich, CT, US • Posted 60+ days ago • Updated 9 days ago

Full Time

No Travel Required

On-site

$140,000 - $200,000/yr

The Atlantic Group

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Job Details

Skills

Amazon Web Services
Artificial Intelligence
CaliberRM
Cloud Computing
Computer Hardware
Computer Networking
Inventory
Issue Tracking
MSP
Management
Microsoft Azure
Microsoft Exchange
Microsoft SharePoint
Microsoft Windows
Organized
Printers
Provisioning
Remote Support
Reporting
SQL
SSO
Scripting
Windows PowerShell
desktop
support
desktop support
engineer
desktop engineer
VDI
endpoint
SCCM
MDM
intune
airwatch
windows
azure
o365
office365
office 365
on-prem
AD
active directory
GPO
group policy
group policies
exchange
messaging
cloud
shell
powershell
python
sharepoint
aws
network
server
system
cyber
ticketing
support engineer

Summary

Our client is a specialist asset management firm with over $14 billion AUM, specialized in income-oriented credit investments in niche and inefficient markets. As a rapidly growing firm of 140-150+ employees, they are seeking a 2nd full time IT Support Engineer fully onsite out of their Greenwich, CT office (there is a new IT Support Engineer starting in April and there is additional headcount for a 2nd person). This is for someone really looking to take that next step.

This is a time of high-growth at the firm, having hired many over the past year plus. There is a strong push on their IT initiatives currently. The firm makes high caliber long-term investment hires. They are a heavy automation shop, use technology to their benefit, and are not afraid of using AI to improve.

The right candidate for this opportunity would be an organized, self-motivated resource who is looking to challenge themselves and grow into performing a larger IT role in the firm.

Responsibilities:

Desktop Support Candidate will be involved in all aspects of on-premise desktop support in a predominately Windows-based environment;
MSP Interface Candidate will be expected to help manage the daily inventory/drive completion of all tickets routed to our MSP for Desktop Support, Phone, Printers and lend a hand in driving MSP-handled Cyber, Server and Networking Projects;
Ticket Entry/Tracking Candidate will be expected to log all user requests into a ticketing system and report on delivery times and trends;
Development Team Interface Candidate would be expected to work with the Development Team and their consultants to ensure proper infrastructure and account access; and
Working with various Infrastructure related vendors to procure hardware.

Qualifications:

5-7+ years of experience desktop support in a Windows-based environment;
Proficient in Microsoft Azure, O365 Applications/Email/Teams, and On-Prem AD/On-Prem Exchange;
Ability to run an organized, collaborative IT-related project;
Familiar with SSO and other methods of securely connecting to 3rd party Cloud-based tools;
Experience with networking and server provisioning projects;
Working knowledge of PowerShell scripting;
Knowledge in the following areas would be a plus: SharePoint, SQL and AWS.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10513353
Position Id: 8605226
Posted 30+ days ago

Company Info

About The Atlantic Group

Atlantic Group was founded in New York City in 2006 with a primary focus on Finance, Accounting, Operations, Investor Relations and other infrastructure roles. The firm has evolved over the last 10 years into a more diverse and comprehensive recruiting organization with capabilities that now include Information Technology, Corporate Services & Administrative Support, Healthcare, Construction & Mechanical Services and a full service Staffing Practice which provides coverage to all the above practice areas.

MISSION STATEMENT

Since our inception, we have set out to change the way the recruiting industry does business. Our goal is to provide thoughtful, targeted recruitment research, apply strong business ethics and combine it all with the industry expertise that our team members accumulated as business professionals themselves to deliver targeted results. These are ideals our industry traditionally lacked and felt we could provide to our clients in a completely transparent way. Our success is a result of these efforts and reflects how we differentiate ourselves from the rest of the industry. All professionals that seek our services, clients or candidates, deserve nothing less than our very best efforts, attention and care. The best the industry has to offer. That is our pledge to all those we work with.

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