SAP Basis Administrator

Role: SAP Basis Administrator
Location: Durham, NC - Hybrid - 3 days in office
Department: IT / SAP Center of Excellence
Reports to: SAP Basis Manager

About AES
AES is a 22-year-old niche boutique consulting firm with a strong history of delivering high-quality technology solutions for large enterprise customers.
Building on this foundation, AES has launched a dedicated startup and innovation-focused business unit. This group combines startup agility and experimentation with enterprise-grade delivery discipline.

• Flexible hybrid model based in Durham, NC

• Be part of a high-visibility S4 HANA transformation

• Exposure to enterprise-grade SAP landscape

Position Overview:
This position involves the administration and support of the SAP landscape, including SAP ECC 6.0, S4 HANA, PI/PO, Solution Manager, and related SAP systems. The SAP Basis Administrator will work in collaboration with other IT teams to ensure the smooth functioning of SAP environments, perform system migrations, upgrades, and assist in ongoing projects like the S4 HANA implementation.

Key Responsibilities:

• System Maintenance: Perform daily operations to monitor and maintain SAP systems, including applying patches, support pack upgrades, and system refreshes.
• Performance Monitoring & Tuning: Monitor system performance, troubleshoot issues, and provide capacity planning for the SAP landscape.
• Upgrades & Migrations: Support and manage key system migrations (e.g., SLES15 migration, PI 7.4 to PO 7.5) and upgrades to S/4 HANA, NetWeaver, HANA, and other SAP systems.
• Collaboration: Collaborate with other IT teams, including networking, security, and infrastructure teams, to implement solutions that improve the reliability and performance of the SAP environment.
• Disaster Recovery & High Availability: Ensure SAP systems meet high availability and disaster recovery standards, with knowledge of Serviceguard being a plus.
• Incident Management: Provide 24/7 on-call support for system issues, ensuring quick resolution to minimize downtime.
• Documentation: Create and maintain system documentation, including system design, requirements summaries, and troubleshooting guides.
• Client & System Copies: Assist in SAP landscape strategy through client copies, system refreshes, and managing system environments.

Qualifications:

• 5+ years of experience in SAP Basis administration, including expertise in ECC, BW, PI/PO, Solution Manager, and S4 HANA.
• Hands-on experience with SAP upgrade and migration projects (e.g., upgrading to S4 HANA).
• Proficient in troubleshooting and resolving performance issues within the SAP environment.
• Familiarity with SAP systems and infrastructure design, including server and storage management.
• Strong analytical and problem-solving skills with the ability to execute tasks efficiently in a fast-paced environment.
• Understanding of ITIL best practices, incident response, and change control processes.
• Excellent communication skills and the ability to work with cross-functional teams.