About the Position
· The Workday Business Analyst bridges the gap between business stakeholders and technical teams by translating workforce, financial, or operational goals into scalable configurations within the cloud-based Workday platform.
· Acts as a liaison between development groups and business units for the implementation of new Workday functionality and the enhancement of existing Workday processes.
· Evaluates new digital developments, Workday feature releases, and evolving business requirements, and recommends appropriate system alternatives and/or enhancements.
· Prepares communications and makes presentations on Workday enhancements and/or alternatives.
Key Workday Accountabilities
· Workday Requirements & Discovery: Leads workshops with business leaders, subject matter experts, and Digital to gather, clarify, document, and prioritize moderate to complex functional requirements; translates business and design requirements into technical requirements and Workday configuration specifications.
· Business Process Design & Redesign: Maps current-state and future-state workflows using business process modeling techniques, helping teams replace legacy habits with standardized Workday capabilities; manages the catalog of Workday business process flows for medium-complexity projects and provides innovative ideas to optimize business results.
· Workday Configuration & Support: Assists with or executes configuration across Workday workstreams such as Human Capital Management (HCM)/Core HR, Payroll, Benefits, Advanced Compensation, Talent & Performance, Learning, Position Management, Absence, Time Tracking, Financial Management, or Projects; directs and owns process/system changes and reviews them to ensure design changes meet business requirements.
· Testing & Quality Assurance: Supports user acceptance testing (UAT), develops test scenarios, and conducts prototype reviews; performs QA against specifications, evaluates quality and performance, and troubleshoots and resolves system and integration issues.
· Reporting, Data & Security: Helps design Workday reports, dashboards, data loads, and security permissions; analyzes complex source system data to improve data quality and maintain data integrity, translating raw data into consumable reports.
· Integrations & Technology Enablement: Reviews the Digital organization’s technology enablement and integration plans and determines the best course of action for their own projects; communicates with business stakeholders and software engineers to develop tools that meet business requirements.
· Change Management & Training: Creates functional documentation, prepares communications, and guides users through operational and role-based transitions resulting from Workday changes.
· Agile Delivery: Acts as the BA point of contact (POC) on agile scrum teams delivering Workday solutions; liaises with scrum masters and coaches to move projects forward and supports medium-complexity projects with little or no supervision, including tracking issues and managing action items.
· Stakeholder & Vendor Partnership: Acts as a liaison between business stakeholders, Digital, and vendors to ensure successful implementation and ongoing support of Workday project efforts.
· Knowledge Management & Coaching: Documents knowledge and integrates cross-project experience to make more accurate decisions; coaches less experienced co-workers and provides feedback to enhance skills and knowledge.
