Network Operations - Tools Engineer (Hybrid Onsite)

Job Title:

Network Operations - Tools Engineer (Hybrid Onsite)

Location:

Essex County, NJ

Duration:

6 months

Interview Process:

Webcam Interview

Job Description

Job Description:

• Recommend, Design and Integrate monitoring\\ alerting solutions within SolarWinds with ServiceNow integration.

• Experience with creating / modifying customized dashboards leveraging Power BI / SolarWinds SQL Tables a must

• Perform requirements gathering necessary to design and build infrastructure / applications enterprise monitoring systems.

• Perform analysis and make recommendations on tools design that meets industry best practice for monitoring and troubleshooting.

• Validate the system for functionality, performance, fault tolerance and operational readiness.

• Work closely with operational support teams such as Network, Windows, and Cyber Security to provide a holistic monitoring solution.

• Execute detailed network / server discovery, device monitoring, topology visualization

• Assist with identifying root cause analysis (RCA) capabilities.

• Identify issues, develop, and maintain processes that address and resolve them, (and be sure to communicate/alert stakeholders as needed).

• Assist to make enhancements (SolarWinds) and troubleshoot issues as they occur.

• Proactively put forward ideas that support operational & project objectives (e.g., development, testing solutions, and tools).

• Maintain runbooks, logs, and records in accordance with ITIL best practices via Service Now.

• Stay on top of state-of-health monitoring and SLA targets.

• Perform special projects and initiatives as assigned.

Preferred skills:

• 3+ years of hands-on experience with enterprise Monitoring and Observability platforms, including implementation, customization, and operational support.

• Subject Matter Expert (SME) in SolarWinds Monitoring Solutions (required), including core components, platform architecture, alerting, reporting, and performance optimization.

• Strong hands-on experience integrating and supporting monitoring tools, including:

• SolarWinds

• ServiceNow (event, incident, and workflow integrations)

• Experience with advanced monitoring and correlation platforms such as Datadog and Big Panda (highly desirable).

• Working knowledge of Syslog and SNMP v2/v3,including:

• Trap forwarding and receiving

• Configuration, validation, and troubleshooting

• Proven experience in automation of repeatable monitoring tasks, including:

• Event and alert automation

• Report generation and scheduling within SolarWinds

• Ability to diagnose and resolve complex technical issues across infrastructure, applications, and network monitoring domains.

• Experience in configuring and managing:

• Monitoring profiles

• Polling policies

• Thresholds and alert conditions

• Platform administration experience supporting large-scale, enterprise monitoring environments, ensuring stability, scalability, and performance.

• Demonstrated ability to manage and coordinate across multiple monitoring tools and integrations in a hybrid environment.

• Strong collaboration skills with the ability to coordinate effectively with SolarWinds Platform Administrators, infrastructure teams, and operations stakeholders.

Top Skills & Years of Experience

Required/Desired Skills

Recruiter Details:

Name : Sameer at gsksolutions dot com

Contact : Seven one nine two three nine Five five five five