WMS Configuration Analyst

Job role: WMS Configuration Analyst

Duration: Contract-to-Hire

Location: Remote

Key Responsibilities:

• Support the implementation and configuration of Manhattan Active Warehouse Management (MAWM).
• Configure and administer WMS functionality based on warehouse and business requirements.
• Support master file/master data maintenance, customer setup, warehouse configuration, locations, users, roles, permissions, and system parameters.
• Partner directly with warehouse operations and business stakeholders to translate operational requirements into WMS configurations.
• Support integrations between Manhattan WMS and ERP, EDI, TMS, WCS, RF, automation, and other warehouse systems.
• Participate in requirements gathering, system testing, UAT, deployment, go-live, and post-go-live support.
• Troubleshoot functional WMS and integration issues and coordinate resolution with internal IT, operations, vendors, and Manhattan resources.
• Support ongoing system administration, enhancements, configuration changes, and day-to-day warehouse operations.
• Utilize SQL/reporting skills for troubleshooting, validation, and operational support where needed.
• Develop documentation and work directly with warehouse users and management to improve system utilization and operational processes.

Required Experience:

• Hands-on Manhattan Active Warehouse Management / Manhattan Active WMS / MAWM experience strongly preferred.
• Candidates with strong hands-on Manhattan SCALE experience will also be considered.
• Strong WMS configuration, administration, implementation, and/or functional support experience.
• Experience with master data/master files, customer setup, warehouse setup/configuration, and user administration.
• Experience supporting WMS integrations and troubleshooting interface issues.
• Experience participating in testing, UAT, implementation, deployment, and go-live activities.
• Strong understanding of warehouse, distribution, fulfillment, and/or 3PL operations.
• Ability to work directly with warehouse users, operations teams, IT, and management.
• Must be capable of contributing independently with minimal ramp-up.

Preferred Experience:

• Previous Manhattan Active implementation or migration experience.
• Experience transitioning from Manhattan SCALE to Manhattan Active.
• Experience supporting multi-client 3PL/distribution environments.
• ERP, EDI, TMS, WCS, RF, and warehouse automation integration experience.
• SQL and reporting experience.
• Experience supporting receiving, inventory, picking, packing, shipping, fulfillment, and other core warehouse processes.