Java L2 Support (Banking application support experience)
Alpharetta, GA, US • Posted 2 hours ago • Updated 2 hours ago

Aroha Technologies
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Job Details
Skills
- Java
- Database Administration
- Application Support
- Documentation
- Change Management
- Root Cause Analysis
- Posting
- SQL
- RDBMS
- Oracle
- Operations
- PL/SQL
- IT Infrastructure Library
- ITIL
- UNIX
- Technical Assistance
- Process Improvements
- Database Administrator
- Application Deployment
- E-Carrier
- E2
Summary
| Designation | Technical Lead |
| Location | Georgia |
| Job Description (Posting). | PFB the JD & technical skills : Java, SQL, PL/SQL, and Unix are required Job Description: We are seeking a proactive, dedicated & technically skilled resource to join our team and provide technical assistance for our applications and systems. The ideal candidate will be responsible for taking lead of the applications, ensuring smooth operations, resolving issues, guiding team technically and maintaining high levels of customer satisfaction. Key Responsibilities: Provide expert-level troubleshooting and resolution for complex technical issues. Provide Level 1/Level 2 support for applications and systems. Monitor system performance and proactively identify potential issues. Respond and resolve incident tickets/change requests/service requests within defined SLAs. Perform root cause analysis and implement preventive measures. Collaborate with development and infrastructure teams for issue resolution. Create, maintain and update knowledge base for known issues and support documentation. Participate in on-call rotation and provide after-hours support as needed. Participate in client meetings and status reviews. Ensure compliance with ITIL processes (Incident, Problem, Change Management). Support in application deployment activities, patching and upgrades. Identify the improvement areas/manual activities & work on process improvements/automation. Communicate effectively & provide timely updates to stakeholders and end-users. Manage client escalations and have effective communication with client in calls as required. |
| Experience | 7-12 Years |
| Other Requirement | Location: Alpharetta, GA ( 5 days onsite mandatory) Java L2 Support (Banking application support experience) Job Description:
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- Dice Id: 10515154
- Position Id: 2026-5615/30250
- Posted 2 hours ago
Company Info
About Aroha Technologies
Michael Arrington, founder and co-editor of Tech Crunch once famously said that ‘The best startups generally come from somebody needing to scratch an itch’.
Quite true to the thought, Aroha Technologies Inc was launched in 2008 in Florida. While we began our journey with a powerful Staffing Specialist & Software Development, Today our procedure has amplified into a more robust and simplified solution for Marketers looking for consistent and long term.
In our quest to do better, we resolve to simplify user acquisition, retention, engagement and large Business without blinking an eyelid! A semi-remote team spread across the globe, we are here to help you one step at a time.
Unmatchable growing excellence When AROHA was formed, we interviewed many potential clients and business colleagues and asked what a single important question seemed: “If you could design a firm to meet your needs, what would it look like?” The answers to that question have guided our thinking and planning on an ongoing basis, and form the core of our thinking about how we treat our clients and our employees, whom we call associates.
At a most basic level, we have stated our mission in a promise to our clients and our associates: “Unmatchable growing excellence.” This alignment governs superior service to our customers and supports our associates who perform that work, which cannot be matched by our competitors.
In short, we believe that care of our associates, disciplined financial management, and constant attention to the fundamentals of good delivery adds up to a successful, scalable business.


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