Pega Lead Business Architect (LBA)
Location: Toronto, ON (Hybrid)
Employment Type: Full-Time
Industry: Financial Services (Banking, Capital Markets & Insurance)
About the Role
We are seeking an experienced Pega Lead Business Architect (LBA) to lead business analysis and requirements management for enterprise Pega transformation initiatives within the Financial Services sector.
The ideal candidate will combine deep Pega Business Architecture expertise with strong domain knowledge across Banking, Capital Markets, or Insurance. You will work closely with business stakeholders, solution architects, and development teams to define business requirements, optimize processes, and drive successful delivery of strategic Pega programs leveraging the Pega Infinity Platform and Constellation UX.
Responsibilities
- Lead business analysis activities for complex Pega transformation programs.
- Facilitate workshops with business and technology stakeholders to gather and refine requirements.
- Document business processes, user journeys, functional specifications, use cases, and process flows.
- Translate business requirements into implementable Pega solutions.
- Collaborate with Solution Architects and development teams to align business objectives with technical design.
- Support implementation of Pega Constellation UX and modular application design principles.
- Define business rules, case management requirements, data mappings, and integration needs.
- Ensure alignment with enterprise Common Data Model standards.
- Manage requirement traceability, stakeholder communications, and change control processes.
- Drive adoption of best practices across Banking, Capital Markets, and Insurance business workflows.
- Support testing, business readiness, and user acceptance activities.
Required Qualifications
- 10+ years of Business Analysis experience.
- 3+ years of hands-on experience delivering Pega projects.
- Pega Lead Business Architect (LBA) certification strongly preferred.
- Pega Business Architect Certification required.
- Strong understanding of the Pega Infinity Platform.
- Experience working with Pega Constellation UX.
- Experience defining business requirements, process models, and user stories.
- Knowledge of Common Data Models and enterprise integration requirements.
- Excellent stakeholder management, communication, and documentation skills.
Financial Services Experience Required
Candidates must have experience in at least one of the following:
- Banking
- Capital Markets
- Insurance
- Lending
- Payments
- Wealth / Asset Management
- Financial Services Operations
Preferred Qualifications
- Experience leading business analysis efforts for enterprise-scale digital transformation programs.
- Knowledge of regulatory and compliance-driven processes within Financial Services.
- Background working in Agile and Scrum delivery environments.
- Experience collaborating with distributed global teams.
Keywords
Pega LBA, Pega Lead Business Architect, Pega Business Architect, Pega Infinity, Pega Constellation, Financial Services, Banking, Capital Markets, Insurance, BPM, Case Management, Common Data Model, Business Analysis, Agile, Digital Transformation
About Capgemini:
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real | ;/div>
Life at Capgemini:
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
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