Genesis10 is currently seeking a DDI Engineer for a hybrid position (3 days onsite per week) with a Global Financial Institution located in Plano, TX. This is a 12+ month contract opportunity. The DDI Engineer will be responsible for providing network operations support for DHCP/DNS/IP address management infrastructure. The scope of this role includes service management, incident management, and change management, such as adding, modifying, or deleting DDI configurations. This position provides 24x7 support for production systems and will require some off-hours and weekend work.
Responsibilities: - Manage service request fulfillment, including analysis of incoming requests to understand business and technical needs, prioritizing dates, and executing required changes
- Collaborate with internal and external teams, such as Network Operations, Engineering, and Architecture, on core configuration design requirements and impact assessment
- Perform validation testing and pre-work in non-production environments to ensure successful implementation
- Identify solutions, design plans, and prepare required documentation while adhering to company processes
- Act as an escalation point for unresolved problems, complaints, and complex service requests
- Manage the change process through the entire change management lifecycle
Requirements: - Minimum 5+ years of experience in Network Operations Service Delivery
- Subject matter expertise in DDI requests (Vital QIP and Bluecat)
- Hands-on experience with Bluecat, Vital QIP, and DNS tools
- Knowledge of network concepts including DNS, DHCP, Firewalls, Load balancing, IPS, and basic routing/switching
- Excellent understanding of TCP/IP and packet analysis
- Knowledge of authentication protocols such as DNS, DHCP, Subnetting, LDAP, IWA, IWA-direct, SSO, and Active Directory
- Experience with Remedy ITSM (Service Request/Work Order/Change/Incident Management)
- Graduate degree (any stream), BE, B Tech, MCSE, or CCNA
- ITIL Foundation Qualified (Certified Preferred)
- Excellent verbal and written communication skills
Desired skills: - Bluecat Certification
- Knowledge of tools like Remedy, Putty, or Windows PowerShell
- Strong networking knowledge
Pay range: $63.68 - $71.68 per hour
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: - Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
- The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
- Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
- Behavioral Health Platform
- Medical, Dental, Vision
- Health Savings Account
- Voluntary Hospital Indemnity (Critical Illness & Accident)
- Voluntary Term Life Insurance
- 401K
- Sick Pay (for applicable states/municipalities)
- Commuter Benefits (Dallas, NYC, SF, and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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