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HTC Global is working directly with the client. No third-party vendors are involved.
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Role- Guidewire Technical Program Manager
Type- Employment Opportunity
Location- Remote- USA
Overview / Summary
We are seeking an experienced Guidewire Technical Program Manager to lead end-to-end delivery of Guidewire InsuranceSuite implementations across PolicyCenter, BillingCenter, and ClaimCenter. This role will serve as the bridge between business stakeholders, development teams, and platform architects to ensure programs are delivered on time, within scope, and aligned with enterprise insurance transformation objectives. Candidates with strong technical expertise and multiple Guidewire implementation experiences as a Technical Lead or Architect, along with exposure to program management responsibilities, are ideal.
Key Responsibilities
Program Management
• Co-manage or assist with end-to-end program roadmap and milestone tracking
• Highlight cross-functional dependencies across multiple workstreams for effective planning
• Support sprint planning, release planning, and PI planning ceremonies
• Assist with maintaining RAID logs and escalation protocols
Guidewire Platform Delivery
• Oversee configuration, integration, and extension development on InsuranceSuite
• Ensure compliance with Guidewire cloud assurance standards
• Reverse engineer implementations to identify gaps and provide remedial measures
• Stay current with latest Guidewire release features and provide technical thought leadership
Stakeholder Management
• Serve as primary liaison between client program management teams, IT teams, and Guidewire vendor teams
• Prepare and present executive-level status reports and dashboards
• Keep client leadership informed of potential pitfalls to ensure smooth delivery
• Facilitate change management and UAT readiness
Quality & Risk
• Work closely with ongoing SIT activities by providing oversight and planning support
• Proactively identify technical and program risks and recommend mitigation plans
• Oversee performance, security, and compliance requirements
Required Qualifications
• Experience
• Overall 15+ years of IT experience
• 8+ years in technical program or project management
• 3+ full-cycle Guidewire implementations across PolicyCenter, ClaimCenter, or BillingCenter
Technical Skills
• Deep understanding of the P&C insurance domain including underwriting, claims, and billing
• Expertise in architecting Guidewire PolicyCenter solutions
• Experience with Gosu and SOAP/REST API integrations in a Guidewire environment
• Good understanding of BillingCenter and Digital implementations
Guidewire Knowledge
• Strong understanding of PolicyCenter and BillingCenter workflows
• Excellent understanding of the P&C insurance domain
Analytical Skills
• Ability to analyze code, identify issues, and provide remedial measures
• Hands-on capability in Guidewire technical problem solving
Soft Skills
• Strong communication skills and willingness to lead from the front
• Ability to work in a team-oriented, multi-vendor environment
Preferred Qualifications
• Guidewire ACE Certified on cloud, at least Mammoth
• Experience with Guidewire Cloud Platform (GWCP) and Jutro digital framework
• Background working for a Guidewire SI partner
• Experience leading large implementation teams and involvement with program management
Key Success Metrics
• Technical thought leadership with strong problem-solving ability
• Proactive identification of implementation challenges and delivery of remedial measures
• Preparing teams for successful go-live and post go-live support
• Staying current with the latest Guidewire release features