Operations Repair Technician

• Posted 9 hours ago • Updated 9 hours ago
Full Time
On-site
Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

  • Wireless Communication
  • Electronics
  • Smartphones
  • Management
  • Proprietary Software
  • Testing
  • INSPECT
  • Tablet
  • Quality Assurance
  • Exceed
  • Logistics
  • Inventory
  • Point Of Sale
  • Documentation
  • Real-time
  • Regulatory Compliance
  • Electronic Troubleshooting
  • Repair
  • Mobile Devices
  • Operating Systems
  • IOS Development
  • Android
  • Soft Skills
  • Communication
  • Teamwork
  • Collaboration
  • System Integration Testing

Summary

An Asurion Operations Repair Technician specializes in diagnosing, troubleshooting, and repairing defective wireless electronics, including smartphones and tablets, to meet high-quality standards. They disassemble/reassemble devices, replace components using hand tools, manage inventory, and follow strict safety procedures while utilizing proprietary software.
Teal +2

Key Responsibilities
  • Device Repair & Testing: Inspect, triage, and repair defective electronic devices (phones, tablets, wearables).
  • Component Replacement: Disassemble, repair, or replace worn/defective components using hand tools.
  • Quality Assurance: Ensure all repairs meet or exceed Asurion/uBreakiFix quality standards.
  • Inventory & Logistics: Count, scan, and receive inventory while tracking devices, often via point-of-sale systems.
  • Technical Troubleshooting: Diagnose complex technical issues and provide solutions.
  • Documentation: Maintain accurate, real-time records of repairs and customer information.
  • Safety Compliance: Adhere to all safety protocols, especially in high-volume production environments.
    Teal +3

Requirements & Qualifications
  • Experience: Generally requires experience in electronics troubleshooting, repair, or service support.
  • Technical Skills: Knowledge of mobile devices, operating systems (iOS/Android), and diagnostic tools.
  • Soft Skills: Strong communication skills for explaining technical issues, teamwork, and a customer-focused mindset.
  • Physical Ability: Ability to work with small parts, use hand tools, and stand/sit for extended periods.
  • Education: High school diploma or equivalent is typically preferr
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90922487
  • Position Id: 23988506
  • Posted 9 hours ago
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