ServiceNow ITAM Developer (Asset Management HAM & SAM)

Dallas, TX, US • Posted 5 hours ago • Updated 59 minutes ago

Full Time

Part Time

On-site

Fitment

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Job Details

Skills

Asset Management
Enterprise Asset Management
Computer Hardware
Licensing Management
Workflow
UI
Normalization
Collaboration
Documentation
Software Design
Knowledge Transfer
Continuous Improvement
Customization
Configuration Management Database
IT Service Management
Business Rules
Scripting
Lifecycle Management
Regulatory Compliance
Reporting
BFSI
ServiceNow
IT Asset Management
Software Asset Management
SOAP
Communication
Stakeholder Management

Summary

Role: ServiceNow ITAM Developer (Asset Management - HAM & SAM)

Location: Remote (US)

Experience Required: 8+ Years

Vertical: BFSI - West

Role Overview

We are seeking a skilled ServiceNow ITAM Developer with strong hands-on experience in Hardware Asset Management (HAM) and Software Asset Management (SAM) modules. The ideal candidate will design, develop, and configure ServiceNow ITAM solutions, integrate multiple data sources, and support enterprise asset management initiatives within a BFSI environment.

Key Responsibilities

Design, develop, and configure ServiceNow ITAM modules (HAM & SAM).
Implement and customize asset life cycle workflows for hardware and software assets.
Configure SAM features including license management, reclamation, and compliance reporting.
Integrate ITAM with CMDB, ITSM, Discovery, and third-party data sources.
Develop business rules, workflows/flows, UI policies, and scripts as needed.
Ensure accurate asset data ingestion and normalization from multiple sources.
Troubleshoot and resolve ITAM-related issues and performance bottlenecks.
Collaborate with ITSM, CMDB, and Security teams for end-to-end asset governance.
Prepare documentation, solution design artifacts, and knowledge transfer materials.
Support production issues and continuous improvement initiatives.

Mandatory Skills

8+ years of ServiceNow development/configuration experience
Strong hands-on experience with ServiceNow ITAM modules - HAM & SAM
Experience implementing ServiceNow SAM features
Strong knowledge of ServiceNow platform configuration & customization
Integration experience with CMDB, ITSM, Discovery, and external data sources
Experience in ServiceNow scripting (Business Rules, Client Scripts, Script Includes)
Understanding of asset lifecycle management and compliance reporting

Desirable Skills

Experience with SAM Pro / HAM Pro
BFSI domain exposure
ServiceNow certifications (CSA, CIS-ITAM, CIS-SAM)
Experience with integrations (REST/SOAP, MID Server)
Strong communication and stakeholder management

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91018020
Position Id: PDT - 10323-11458-1770215024
Posted 5 hours ago

Company Info

About Purple Drive Technologies LLC

Founded in 2007, Purple Drive started as a tech solutions firm and has grown into a full-service consulting and talent partner. We help businesses navigate complex technology challenges while connecting top professionals with career-defining opportunities.

We believe in transforming businesses through smart IT solutions and empowering technologists to grow their expertise through challenging projects and meaningful partnerships. Built on over 20 years of trusted relationships, we create success stories for both our clients and the talented professionals who drive innovation forward.

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