Data Modernization Technical Project Manager

Job Description

Join our dynamic team to transform the employee experience through data, analytics, and responsible AI-delivering insights and products that improve workforce outcomes, leader decision-making, and firmwide productivity.

As a Technical Project Manager at JPMorganChase within the HR / Employee Experience Data & Analytics organization, you will lead cross-functional programs that enable high-impact people analytics and data products (e.g., workforce reporting, listening/sentiment insights, talent dashboards, HR data platforms, and AI-enabled employee experiences). You'll translate HR and employee experience objectives into actionable delivery plans, navigate ambiguity across business and technical stakeholders, and drive measurable outcomes.

Job responsibilities

• Program strategy & planning: Support the development and execution of program roadmaps for HR / Employee Experience Data & Analytics initiatives, aligning to organizational priorities and measurable outcomes (adoption, time saved, decision quality, risk reduction).
• Operating rhythm & portfolio management: Own portfolio cadences (planning, prioritization, quarterly OKRs), track dependencies, manage RAID logs, and drive transparent status reporting across stakeholders.
• Delivery oversight: Lead or support delivery of analytics and data initiatives (e.g., new dashboards, data pipelines, survey/listening analytics, AI/GenAI pilots), ensuring milestones, risks, and cross-team handoffs are actively managed.
• Stakeholder management: Act as a liaison across HR product owners, HR operations, data engineering, data science, risk/compliance, and technology teams; ensure crisp communication and closure on action items.
• Executive communications: Prepare briefing materials, updates, and narratives for senior leadership; synthesize data into insights, trade-offs, and recommendations to support decisions.
• Process improvement: Identify bottlenecks in intake, prioritization, data access, and delivery processes; implement lightweight operating improvements to increase throughput and predictability.
• Governance, privacy, and controls: Ensure adherence to data governance, employee data privacy expectations, model risk / AI governance (as applicable), and technology risk management requirements.
• Change management & adoption: Support enablement plans (training, comms, stakeholder readiness) to drive adoption of new analytics products and AI-enabled workflows.
• Team culture: Contribute to an inclusive, high-performing culture through communications, recognition, and team engagement.

Required qualifications, capabilities, and skills

• Experience in technical program/project management delivering complex initiatives in a fast-paced environment.
• Experience in Strategy, COO, or Program Management roles-supporting cross-organization stakeholders.
• Bachelor's degree (advanced degree such as MBA is a plus).
• AI fluency: demonstrated aptitude using tools such as LLM Suite, Microsoft Copilot, and/or modern BI + AI capabilities; able to identify practical, responsible AI opportunities in analytics workflows.
• Strong project management fundamentals (scope, schedule, RAID, dependency management, prioritization).
• Experience supporting senior leaders and navigating competing priorities across multiple stakeholder groups.
• High judgment, maturity, and poise; comfortable operating with sensitive employee data contexts.
• Excellent analytical and problem-solving skills; adaptable and comfortable with ambiguity.
• Outstanding written/verbal communication, including executive-ready storytelling and materials (advanced Excel and PowerPoint skills).

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.