Technical Business Analyst
Hybrid in King of Prussia, PA, US • Posted 14 hours ago • Updated 14 hours ago

Empresent Global, LLC
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Job Details
Skills
- order to cash
Summary
Job Summary
We are seeking a skilled Technical Business Analyst with hands-on exposure to Order-to-Cash (O2C) processes, regulatory-based domains (e.g., finance, healthcare, or compliance-heavy industries), and SDLC artifacts. The ideal candidate bridges business needs with technical solutions, ensuring seamless requirements gathering, process optimization, and system implementation. You will collaborate with cross-functional teams to deliver high-impact projects while demonstrating strong soft skills and application-specific expertise.
Key Responsibilities
· Analyze and document business requirements for O2C workflows, including order management, invoicing, collections, and cash application, optimizing end-to-end processes for efficiency and compliance.
· Ensure adherence to regulatory standards (e.g., SOX, GDPR, HIPAA) by mapping requirements to controlled environments and conducting gap analyses.
· Create and maintain SDLC artifacts such as BRDs, FRDs, use cases, process flows, RTM, and user stories using tools like Jira, Confluence, or Visio.
· Elicit requirements through stakeholder workshops, interviews, and prototyping; translate them into technical specifications for development teams.
· Perform data analysis, gap analysis, and impact assessments for system integrations (e.g., ERP like SAP/Oracle, CRM systems).
· Support UAT, defect triage, and deployment validation while mitigating risks in agile/waterfall environments.
· Drive process improvements by leveraging application-specific knowledge and recommending automation opportunities.
Required Qualifications and Exposure
· Education: Bachelor''s degree in Computer Science, Business Administration, IT, or related field;
Technical Exposure:
· 3+ years in O2C processes, including quote-to-cash cycles and AR/AP reconciliation.
· Proven experience in regulatory domains with knowledge of compliance frameworks and audit trails.
· Expertise in SDLC artifacts across full lifecycle (requirements to deployment).
· Application-specific exposure: ERP (SAP S/4HANA, Oracle EBS), CRM (Salesforce), BPM tools (Pega, Appian), and reporting tools (Tableau, Power BI).
· Tools Proficiency: SQL for querying, BPMN for modeling, MS Office Suite, and collaboration platforms (Jira, Azure DevOps).
Essential Soft Skills
· Excellent communication to articulate complex ideas to non-technical stakeholders.
· Strong analytical mindset with problem-solving under pressure.
· Collaboration and influence skills for cross-team alignment.
· Adaptability to fast-paced, ambiguous environments.
· Attention to detail for regulatory accuracy and process integrity.
Key Strengths (What We Value Most)
· Deep O2C domain knowledge to drive revenue cycle efficiencies.
· Regulatory savvy that minimizes compliance risks.
· Mastery of SDLC artifacts for traceable, high-quality deliverables.
· Application expertise enabling rapid prototyping and integration.
- Dice Id: 91172418
- Position Id: 8900951
- Posted 14 hours ago
Company Info
About Empresent Global, LLC
At Empresent Global, we take pride in being a premier Total Manpower Solutions Company, operating under the Indian Companies Act 1956. Our journey is a testament to our commitment to excellence. Nestled in the bustling heart of Mumbai, our computerized, state-of-the-art office serves as the nerve center of our operations. At Empresent Global, we transcend borders to redefine the paradigm of overseas manpower recruitment.
Navigating Vast Avenues, Connecting Talents
Distinguished as a leading global manpower recruitment service provider, Empresent Global specializes in sourcing talent across Information Technology, IT enabled services, Civil/Mechanical Construction, Oil & Gas, Petrochemical, Hospitality, Medical, Paramedical, Facility Management, BMS, and Allied Industries. Our global footprint spans United states, key GCC countries, including Qatar, Bahrain, Saudi Arabia, and the UAE, reaffirming our commitment to connect talents with opportunities on an international scale.
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