This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations.
Requires availability for emergency call-in.
Expereince: 2-7yrs
ESSENTIAL FUNCTIONS
• Performs basic setup, installation, and configuration of operating systems, including networking
hardware and software components.
• Designs, builds, and implements functional network infrastructure, including LAN, WLAN, and
WAN to support organizational needs.
• Monitors, diagnoses, and resolves common operating system problems to maintain system
performance and reliability.
• Assist with troubleshooting, maintenance, and repair of operating systems and applications,
ensuring minimal disruption to users.
• Supports backup and recovery processes to protect data integrity and ensure business
continuity.
• Assists in evaluating and recommending various software and hardware solutions to meet user
needs and enhance operational effectiveness.
• Regular and reliable attendance is required as an essential function of the position.
This list is not intended to be all-inclusive, and you may not be responsible for every item listed. The employer reserves the right to assign additional functions and responsibilities as necessary.
COMPETENCIES
• Self-Management: Manages own time, priorities, and resources to achieve goals.
• Technical Focus: Maintaining up-to-date knowledge within one's field of expertise; Applying
technical skills and knowledge.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and
to find effective solutions with few guidelines.
• Teamwork: The ability to function effectively within a team, contributing positively to
collaborative efforts and achieving shared goals by demonstrating communication, collaboration,
active listening, conflict resolution, and adaptability to different perspectives while respecting
the roles and contributions of others. At times takes lead and positively influences others.
QUALIFICATIONS (EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS)
• Associate’s Degree in Computer Science, Computer Information Systems, Business
Administration, Mathematics, or a related field.
• Two (2) years of information technology experience in advanced support of switches, routers,
firewalls, controllers, access points, network appliances and monitoring tools.
• CompTIA Network+ or Cisco CCNA.
• Or equivalent combination of education, training, and experience.
• Must possess a valid Florida Driver License.
PREFERRED QUALIFICATIONS
• Cisco CCIE
KNOWLEDGE, SKILLS, AND ABILITIES
• Knowledge of network switching environments, routers, wireless technologies, and Voice over
Internet Protocol (VoIP) systems.
• Knowledge of IP schemas and subnetting and design.
• Knowledge of vulnerability identification and remediation techniques to maintain network
security and integrity.
• Knowledge of datacenter configuration, and storage system technologies, including iSCSI, Fiber
Channel, DAS, and NAS, to enhance data management capabilities.
• Ability to communicate effectively orally and in writing.
Ability to establish and maintain effective working relationships with others within and outside
the Authority.
• Ability to handle restricted, sensitive, and confidential information.
• Ability to provide outstanding customer service, serve the public, and represent the Authority
with courtesy and professionalism.
PHYSICAL ABILITIES
• Standing, walking & sitting up to 6 hours per day
• Frequent lifting up to 60 Ibs
• Frequent bending, stooping, pushing, pulling, dragging, climbing, reaching over-head, kneeling & crawling
• Continuous typing
• Occasional use of car/light truck
• Occasional use of power tools
