SAP Security Support Analyst

Overview:
Reporting to the SAP Security Team Lead and based in the Raleigh, NC area. This position will support IT and end users to resolve SAP Security related issues as directed by the SAP Security Team Lead. This position mainly focuses on SAP role and user administration functions and troubleshooting security related issues.

The Build (Responsibilities)

• Provide SAP user and role administration support across multiple SAP modules including SAP ECC (EHP8), BW, Solution Manager and GRC.
• Collaborate with business and SAP functional team members to define security requirements
• Proficient in troubleshooting and resolving SAP security issues
• Proficient in risk analysis, and emergency access functionality
• Facilitate SAP licensing audits using License Administrators Workbench
• Participates in SAP related projects and implementations with the business and SAP functional teams supporting all security role design, configuration, and testing requirements
• Understand compliance requirements and work with business and project teams. Perform the SAP monthly SOX controls.
• Monitor support tickets in queue and complete processing in a timely manner to ensure SLA are met
• Drive any Security related improvements initiatives as necessary. Ability to suggest innovative ideas to improve security aspects.

The Toolbox (Qualifications)

• Bachelor''s Degree is preferred, with a minimum of 3 years of technical SAP experience and some SAP Security exposure, or an equivalent skills background.
• Good knowledge of major Functional Modules of SAP (e.g. OTC, PTP, FI, CO)
• Ability to establish and maintain a high level of customer trust and confidence in the Information Technology teams, and of business needs
• Ability to handle multiple deadlines and associated pressures
• Self-starter, ability to work independently, learn and adapt quickly
• Strong verbal and written skills
• Experience in design and implementation of user and role administration in ECC and BW.
• Excellent problem solving/ analytic skills