Service Delivery Manager

Dallas, TX, US β€’ Posted 12 hours ago β€’ Updated 12 hours ago
Contract W2
12 Months
No Travel Required
On-site
Depends on Experience
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Fitment

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Job Details

Skills

  • technical delivery management
  • cloud migration
  • application modernization
  • program management.
  • AWS services
  • cloud architecture
  • application dependencies

Summary

Service Delivery Manager – AWS Cloud Migration

Location: Dallas, TX
Experience: 12–18+ Years
W2 Profile Only
Role Type: Technical Delivery / Cloud Migration Leadership

Job Summary

We are seeking an experienced Service Delivery Manager to lead a cross-functional migration POD responsible for migrating multiple legacy applications from on-premises infrastructure to AWS. The ideal candidate will bring strong technical delivery leadership, cloud migration expertise, team management, and client stakeholder management skills.

The role involves managing end-to-end application migration activities, from initial discovery and assessment through architecture planning, environment readiness, migration execution, testing, production cutover, and post-migration stabilization. The candidate will ensure that all migrations are delivered in alignment with approved architecture, client governance processes, quality standards, and project timelines.

Key Responsibilities

  • Lead and manage cross-functional teams comprising cloud, infrastructure, database, DevOps, and migration engineers.

  • Own end-to-end delivery of multiple application migrations, from discovery and assessment to production cutover and post-migration stabilization.

  • Conduct technical discovery sessions with application teams to assess application architecture, dependencies, infrastructure, databases, interfaces, and migration constraints.

  • Develop application migration blueprints covering target architecture, migration strategy, infrastructure requirements, security, DevOps, testing, cutover, and rollback plans.

  • Collaborate with client application owners, cloud architects, security, infrastructure, and operations teams to gather requirements, resolve dependencies, and obtain necessary approvals.

  • Ensure compliance with client migration methodologies, governance processes, technical standards, and migration stage gates.

  • Drive DevOps practices, CI/CD integration, Infrastructure as Code (IaC), automation, and standardized migration playbooks.

  • Coordinate application teams across SDLC activities, including configuration changes, COTS installation, testing, release management, and production readiness.

  • Manage resource allocation, delivery schedules, risks, issues, dependencies, and escalations.

  • Maintain accurate project status reports and RAID logs using Jira or other designated program management tools.

  • Lead migration readiness reviews, cutover planning, rollback preparedness, stakeholder communications, and operational handovers.

  • Provide regular delivery updates, recovery plans, and performance metrics to client stakeholders and program leadership.

Required Skills and Qualifications

  • 12–18+ years of experience in IT, technical delivery management, cloud migration, application modernization, or program management.

  • Proven experience leading technical teams and managing multiple application migrations concurrently.

  • Strong understanding of AWS services, cloud architecture, application dependencies, and on-premises-to-cloud migration strategies.

  • Ability to lead technical discussions, evaluate architecture options, and develop practical application migration blueprints.

  • Good understanding of DevOps, CI/CD pipelines, Infrastructure as Code (IaC), automation, and SDLC processes.

  • Experience with Agile delivery methodologies, Jira-based tracking, RAID management, governance, and milestone reporting.

  • Excellent leadership, communication, stakeholder management, problem-solving, and escalation management skills.

  • Experience working with client organizations and geographically distributed delivery teams.

Preferred Qualifications

  • AWS Solutions Architect certification.

  • PMP or PRINCE2 certification.

  • Experience managing large-scale enterprise cloud migration programs.

  • Exposure to application modernization and cloud transformation initiatives.

Success Criteria

  • On-time delivery of application migrations and achievement of agreed milestones.

  • Effective management of project risks, issues, and dependencies.

  • Compliance with client governance, architecture, and migration standards.

  • Successful production cutovers and post-migration stabilization.

  • Strong client stakeholder satisfaction and effective delivery governance.

Employers have access to artificial intelligence language tools (β€œAI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10371609
  • Position Id: 9133257
  • Posted 12 hours ago

Company Info

About Prabhav Services Inc

High ROI

Many companies find that constant maintenance eats into their budget for new technology. By outsourcing your IT management to us, you can focus on what you do best--running your business.

Satisfaction Guaranteed

That's why our goal is to provide an experience that is tailored to your company's needs. No matter the budget, we pride ourselves on providing professional customer service.

Technical Experience

We are well-versed in a variety of operating systems, networks, and databases. We use this expertise to help our customers with a variety of small to mid-sized projects.

Contact the job poster
AJ

Aditya Joshi

Recruiter @ Prabhav Services Inc

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