ServiceNow Architect

Baltimore, MD, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
Contract Independent
6 Months
No Travel Required
On-site
$75 - $80/hr
Company Branding Image
Fitment

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Job Details

Skills

  • ServiceNow
  • ITIL
  • UI

Summary

Job Title: Senior ServiceNow Architect

Location: Baltimore, Maryland

Duration: Long-Term Contract

Must-Have Skills

  • 5+ years of ServiceNow Architecture/Administration experience
  • Strong experience with ServiceNow ITSM modules: Incident, Problem, Change Management, Service Catalog, and CMDB
  • 5+ years of Jira Administration and Development experience
  • Experience integrating ServiceNow with Jira and other enterprise applications
  • Expertise in ServiceNow workflows, business rules, UI policies, client/server-side scripting, and automation
  • Experience with ServiceNow reporting, dashboards, user roles, groups, and access controls
  • Strong understanding of ITIL processes and best practices

Responsibilities

  • Architect, configure, and customize the ServiceNow platform
  • Design and implement Incident, Problem, Change, Knowledge Management, Service Catalog, and CMDB solutions
  • Configure and administer Jira projects, workflows, dashboards, permissions, and integrations
  • Develop workflows, automation, reports, and dashboards
  • Integrate ServiceNow with enterprise systems using APIs and web services
  • Support platform upgrades, performance tuning, and scalability improvements
  • Provide technical leadership, documentation, and user training

Preferred Qualifications

  • 8+ years of ServiceNow Architecture experience
  • ServiceNow CSA Certification
  • ServiceNow CIS Certification (ITSM, Service Catalog, or related modules)
  • ITIL Certification
  • Experience with ServiceNow upgrades, migrations, and custom application development
  • Strong scripting experience (JavaScript, GlideScript, AngularJS)
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91172987
  • Position Id: 8989138
  • Posted 8 hours ago

Company Info

About V-CENTRIX-US LLC

Welcome to VCentrix Services – where innovation meets performance.
At VCentrix, we empower businesses to thrive in the modern digital economy by providing a seamless blend of cutting-edge IT solutions and results-driven digital marketing. Our mission is to be more than just a service provider; we act as a dedicated extension of your team, helping you optimize technology and amplify your brand’s online presence.

What We Do:
We specialize in delivering high-impact solutions across several core domains:
* Digital Marketing: Strategic SEO, PPC, Social Media Management, and performance marketing to drive measurable growth.
* Web & Mobile Development: Designing and building scalable, user-centric websites and mobile applications (iOS & Android).
* Virtual Employee Services: Providing dedicated remote professionals to help your business stay organized and scale efficiently without high overhead costs.
* IT & Cyber Security: Ensuring your digital assets are secure, high-performing, and future-ready.
* Creative Services: Professional content writing, animation, and multimedia solutions that capture your brand’s voice.

Why Choose VCentrix?

With a global footprint in the USA and India, we combine international standards with competitive agility. Our approach is rooted in clear communication, proactive support, and a commitment to data security and confidentiality. Whether you are a startup looking for your first digital footprint or an established brand seeking to optimize your operations, VCentrix is here to help you grow.

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Contact the job poster
RK

Rishabh Kumar

Recruiter @ V-CENTRIX-US LLC
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