Senior SRE/DevOps Engineer (SAP BTP)

Contract Details
Work Mode: 100% Remote (US-based)
Location: Herndon, VA
Employment Type: Contract (temp)
Schedule: 40 hours/week; on-call rotation required; occasional nights/weekends
Openings: 2
Security Clearance: Not required

About the Opportunity
This role focuses on ensuring high availability, reliability, and quality of service for cloud-hosted platforms. As a Senior SRE/DevOps Operations Engineer, you will operate and improve cloud services, drive incident response and root-cause analysis, and collaborate with global teams to enhance service reliability and operational excellence.

Key Responsibilities

• Provision, monitor, and operate cloud services in a globally distributed team.
• Analyze and resolve operational issues; own incident response and remediation.
• Maintain integrity and security of servers and systems; manage upgrades and hotfixes.
• Develop and operate monitoring policies, standards, and tooling.
• Optimize resource allocation across cloud environments.
• Conduct root-cause analysis and implement continuous improvements.
• Partner with product engineering to design and enhance service reliability.
• Develop and implement testing strategies; document results.
• Participate in an on-call rotation; support occasional after-hours/weekend work.

Required Qualifications

• 8 years of experience in SRE/DevOps/Cloud operations.
• Expertise with Git.
• Expertise with Concourse (pipeline setup, management, troubleshooting).
• Expertise with Linux (SUSE and Ubuntu).
• Expertise with Kafka, Zookeeper, and Big Data technologies.
• Expert in automation for testing, deployment, scalability, and management of cloud services.
• Expertise with cloud monitoring/observability tools.
• Strong knowledge of cloud computing and databases.
• Strong understanding of web services, networking, virtualization, and internet protocols.
• Security fundamentals for multi-tenant SaaS applications.
• Excellent communication, prioritization, and customer service skills.

Preferred Qualifications

• Hands-on with AWS services: Route 53, EC2, S3, CloudWatch, DynamoDB, RDS, IAM, ACM, KMS, VPC.
• Experience with Cloud Foundry environments.
• Jenkins and/or Chef automation; Terraform.
• Expertise with Kubernetes operations, troubleshooting, and configuration.
• Experience troubleshooting IP networks and application stacks.
• Observability with Prometheus and Grafana.

Work Environment

• Collaborative, global team with cross-training opportunities.
• On-call rotation for P1 incidents required; flexible schedule may include weekends or after-hours.