Operations and Sales Analyst - Federal IT Consulting

Overview

We are seeking a motivated and detail-oriented Operations and Sales Analyst to support our federal IT consulting practice. This role combines operational analysis, sales pipeline support, and digital content management, including maintaining the company website and managing social media presence. It is an excellent opportunity for an early-career professional beginning a sales career in the federal IT contracting space.

Key Responsibilities

Operations & Sales Support

• Collect, analyze, and report data related to the sales pipeline, contract performance, and operational KPIs across federal accounts.

• Work with Federal leadership team to develop and improve KPIs and management reports

• Prepare dashboards and reporting packages for leadership with insights on business development, capture activities, and contract health.

• Support proposal development with research on agencies, competitive landscape, and compliance tasks.

• Perform market research, to include spending analysis, procurement schedules, upcoming events, and major developments in federal contracting

• Maintain CRM and pipeline tools with accurate, timely updates. Collaborate across the sales team to identify missing or inadequate CRM data

• Collaborate with sales, delivery, recruiting, and project teams to streamline workflows and resolve operational gaps.

Website & Digital Content Management

• Plan and manage updates to the company website, including content changes, new pages, team bios, service offerings, and contract announcements.

• Coordinate with internal teams to keep website content current, accurate, and aligned with branding and federal market messaging.

• Support search-optimized content creation by drafting or updating web copy, case studies, capability descriptions, and blog posts.

• Develop, schedule, and publish social media content across LinkedIn and other approved platforms, highlighting company news, contract wins, thought leadership, and events.

• Track engagement analytics and report on website traffic and social media performance to help refine outreach strategies.

• Ensure all digital content meets accessibility, compliance, and brand standards.

• Develop and manage marketing materials for events and tradeshows

Qualifications

• Bachelor’s degree in Business, Communications, Information Systems, Data Analytics, Public Administration, Marketing, or a related field.

• Strong analytical skills with the ability to interpret data and convert insights into clear recommendations.

• Proficiency in Microsoft Excel, Word, Powerpoint, including ability to aggregate, summarize, and present data for leadership

• Interest or experience in federal contracting processes (e.g., IDIQs, BPAs, task orders, capture lifecycle).

• Experience with CRM tools (GovWin, Salesforce, HubSpot) or willingness to learn.

• Basic familiarity with website content management systems (e.g., WordPress, Squarespace, Webflow, or similar).

• Ability to produce clear, professional content for websites and social media.

• Understanding of social platform best practices, especially LinkedIn.

• Strong attention to detail and ability to manage multiple deadlines across operational and communications tasks.

• Ability to obtain and maintain a security clearance if required.

What We Offer

• Exposure to federal contracting, IT consulting operations, and business development.

• Hands-on experience with corporate communications and digital content strategy.

• Mentorship and training in analytics, federal business development, and communication best practices.

• A collaborative, mission-focused culture with opportunities for career growth.