Possesses an overall knowledge and understanding of application development and architecture that serves as a strong base for technical expertise in a specific product or program. 6 months with plans to extend the engagement.
Job Title: Power BI & Crystal Reports Consultant
Position Summary
The Power BI & Crystal Reports Consultant will serve as a subject-matter expert in business intelligence, responsible for designing, developing, testing, and maintaining advanced data visualizations, dashboards, and operational reporting solutions that support strategic decision-making across the Office of the Public Defender. This role bridges technical analytics with mission-critical public defense work by turning complex legal case and performance data into clear, actionable insights for stakeholders through out the organization.
Key Responsibilities
BI Reporting & Development: Design, develop, implement, and maintain interactive dashboards, reports, and visual analytics using Power BI and Crystal Reports to support legal services, operational performance, caseload management, and executive reporting.
Data Visualization & Insight: Translate complex datasets into intuitive, high-impact visualizations that facilitate data-driven decisions by leadership, attorneys, and administrative staff.
Requirements Gathering: Partner with internal stakeholders to understand reporting needs, define key performance indicators, and translate business requirements into technical solutions.
Data Integration & Modeling: Extract, transform, and model data from multiple systems - including case management and other data sources - ensuring data integrity, accuracy, and performance for all BI deliverables.
Performance Optimization: Maintain data quality and performance tuning of dashboards and reports; optimize data models and queries for efficiency and responsiveness.
Testing & Quality Assurance:
Work Product Testing: Conduct thorough validation of all reports and dashboards, including functional testing of calculations, filters, visuals, and data logic to ensure outputs are accurate and aligned with requirements. This includes validation of measures, DAX calculations, and data model integrity.
User Testing (UAT): Plan and execute structured user acceptance testing with representative end users to verify that reports meet functional and usability expectations. Ensure feedback is captured, logged, and resolved before production release.
Regression Testing: Perform regression testing after updates, enhancements, or fixes to ensure previously working functionality is unaffected. Document test cases and results, and collaborate with stakeholders to resolve defects.
User Support & Training: Provide training, documentation, and ongoing support to end users to promote BI adoption and self-service analytics capabilities.
Governance & Best Practices: Ensure adherence to data governance, privacy, and security policies in all reporting activities.
Required Qualifications
Education: Bachelor's degree in Data Analytics, Computer Science, Information Systems, Criminal Justice, Public Administration, or a related field (or equivalent experience).
Experience: Proven experience (typically 5+ years)designing and delivering Power BI dashboards and Crystal Reports in a professional environment, ideally within public sector, legal, or justice-related organizations.
Technical Skills:
Advanced knowledge of Power BI Desktop & Service, DAX, Power Query, and related visualization best practices.
Expert proficiency building operational and enterprise reports in Crystal Reports.
Strong SQL skills for querying and transforming data from relational databases.
Communication: Excellent verbal and written communication skills, with the ability to present complex data insights clearly to technical and non-technical audiences.
Analytical Mindset: Strong analytical and problem-solving skills, with attention to accuracy and detail.
Collaboration: Demonstrated ability to work collaboratively with cross-functional teams, including IT, data governance, and operational leadership.
Preferred Qualifications
Experience working within criminal justice, public defense, or government agency environments.
Familiarity with case management systems and legal operations data.
Exposure to additional BI tools (e.g., SSRS, SSIS) and data pipeline processes.
Prior experience training or mentoring junior BI professionals.
Core Competencies
Strategic Data Visualization: Ability to craft compelling narratives from data that influence decision-making and improve operational outcomes.
User-Focused Design: Strong understanding of user experience for effective dashboard and report design.
Adaptability: Comfortable working in a dynamic public-sector environment with evolving priorities.
This role supports the Office's mission by ensuring accurate, timely, well-tested, and meaningful data delivery that enhances understanding of caseloads, resource allocation, performance metrics, and service outcomes - helping leadership and staff make informed decisions and improve client representation.
Required/Desired Skills | Skill | Required /Desired | Amount | of Experience | Candidate Experience (in Years) | Last Used (Year) |
| Data Engineering & Database Skills | Required | 9 | Years | | |
| Architecture, Governance & Security | Required | 9 | Years | | |
| Business & Stakeholder Leadership | Required | 9 | Years | | |
| Advanced Crystal Reports design and optimization | Required | 9 | Years | | |
| Power BI deployment pipelines (Dev/Test/Prod) - THOROUGH END TO END TESTING | Required | 9 | Years | | |
Questions | No. | Question | Candidate Response |
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? | |
| Question2 | What is your candidate&# ;s email address? | |
| Question3 | Where does your candidate currently reside (City & State)? | |
| Question4 | If your candidate resides more than 1 hour from the Client site, will your candidate relocate for the position? | |
| Question5 | Is your candidate available for an in-person interview if requested? | |
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