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Associate Solutions Engineer

Duncan, SC, US • Posted 4 days ago • Updated 8 hours ago

Full Time

On-site

Fitment

Dice Job Match Score™

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Job Details

Skills

Telecommunications
Cabling
Professional Development
Training
Life Insurance
Sales
Reporting
Demonstrations
Testing
Product Management
Technical Writing
Collaboration
Drawing
Knowledge Sharing
Presentations
Technical Training
Science
Optical Fiber
Computer Networking
Editing
Microsoft Visio
Oracle
Salesforce.com
GP
Network
Communication
Documentation
Organized
Attention To Detail
Management

Summary

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate in excess of $2B in revenue, and employ approximately 9,000 associates worldwide. At AFL, we recognize that our associates are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.
What We Offer

Professional development, training, and tuition reimbursement programs
Opportunities for career advancement with an industry-leading company
Flexible time off policy
401K Company match (up to 4% - dollar for dollar)
Excellent medical, dental, vision, and life insurance policy options

Responsibilities

Support customer technical discussions alongside senior engineering and sales team members
Help maintain a basic understanding of customer data center architectures and product usage
Track and report customer activities, feedback, and open items
Participate in solution demonstrations, testing activities, and implementation support
Prepare and deliver technical content for customer meetings with guidance from senior team members
Assist in gathering market insights, product feedback, and competitive observations
Collaborate with Product Management and Engineering to address customer questions and needs
Document customer requirements and translate them into clear internal tasks
Assist in developing and updating technical documentation, drawings, and solution overviews
Support coordination of new product requests and early-stage development conversations
Maintain accurate customer drawing files, approvals, and revision updates
Contribute to internal knowledge-sharing materials, presentations, and technical training resources

Qualifications

Bachelor's Degree in Engineering, Science, Technology, or a related field (or equivalent practical experience)
1-3 years of experience in a technical role (internships or co-ops experience included)
Basic understanding of fiber optic connectivity, networking, or data center concepts
Ability to create or edit technical drawings (Visio preferred)
Familiarity with MS Office; exposure to Oracle, SFDC, or GP is a plus
Interest in learning passive and active network technologies

Personal Qualities

Strong communication and documentation skills
Organized, detail-oriented, and eager to learn
Collaborative team player with a positive, solutions-focused mindset
Comfortable working in a cross-functional environment
Ability to manage multiple tasks and adapt in a fast-paced setting

Working Conditions

Remote or hybrid working arrangement
Travel required: 25-50% (predominantly domestic with occasional international)
Participation in technical and strategic meetings with customers
Attendance at industry events and standards organizations

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10192580
Position Id: 82a8d9ca148df21e03b2980af1b9ee7a
Posted 4 days ago

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