Field Service Technician

Boston, MA, US • Posted 1 day ago • Updated 5 hours ago
Full Time
On-site
Fitment

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Job Details

Skills

  • Field Service
  • Customer Satisfaction
  • Printing
  • Network
  • Inventory
  • Sales Operations
  • Sales
  • Repair
  • Management
  • HP
  • Mechanical Engineering
  • Electrical Engineering
  • Computer Networking
  • Analytical Skill
  • Electronics
  • Printers

Summary

Seeking a Field Service Technician for the Boston, Massachusetts area! You will be responsible for the timely and cost-effective maintenance and repair of office product equipment and for promoting and maintaining a high level of customer satisfaction with our service and products.

What you will do:
  • Service printer/copier products with minimum assistance
  • Troubleshoot basic printing issues, able to determine printer vs network issues.
  • Able to install scanning and equipment in a peer-to-peer environment.
  • Manage inventory to company specifcations.
  • Maintain car, tool kit, and supplies.
  • Develop and maintain professional relationships with customers and employees.
  • Provide sales support including advising sales about problems or sales leads.
  • Maintain professional appearances.
  • Maximizing equipment up-time through timely repair
  • Engaging the customer to assure satisfaction.
  • Managing time to be most effective
What we are seeking:
  • Prior experience in maintaining and repairing HP or Canon printers/copiers is required
  • Mechanical and electrical aptitude and demonstrated skills.
  • Knowledge of basic networking
  • Computer and analytical skills
  • A high school diploma is required, and an electronics or computer associate degree is preferred.
  • Ability to lift and carry 50 pounds. Pull, lift, reach, and transport equipment parts and boxes.
  • You must be at least 21 years of age, have a valid driver's license issued in your state of residence, and have a clean driving record.
  • Ability to troubleshoot printers/copiers and work independently
#SNIT
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: snibot
  • Position Id: 391039
  • Posted 1 day ago
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