Urgent Opening for the Position of M365 Collaboration Architect in Remote

Job Title: M365 Collaboration Architect

Location: Remote

Job Description:

• Engineers and supports collaboration platforms, meeting room technology, messaging, file sharing, telepresence, and productivity tools used by clinical, research, and administrative teams.
• Level IV scope: Lead / principal resource; architecture, governance, escalation, and service ownership.

Core responsibilities:

• Administer and optimize collaboration platforms such as Microsoft 365, Teams, SharePoint, OneDrive, Zoom/Webex, room systems, and related integrations.
• Troubleshoot user, meeting, device, calling, calendar, and interoperability issues across collaboration services.
• Implement policies, retention, governance, security, access, guest collaboration, and compliance controls.
• Support migrations, enhancements, feature rollouts, adoption campaigns, and operational readiness.
• Develop runbooks, user guidance, service metrics, and automation for repeatable administration tasks.

Level expectations:

• Acts as senior SME or tower lead, governs standards and controls, leads major incident/problem resolution and optimization, advises stakeholders, and drives service improvement and knowledge transfer.

Skills/Experience:

• Microsoft 365/collaboration platforms, identity/access basics, scripting, governance, troubleshooting, change management, and healthcare communication needs.
• Candidates should have hands-on experience with Co-pilot, along with SME-level expertise in PowerShell scripting within a Hybrid Exchange environment.