Solutions Architect - Healthcare IT (PreSales,PACS, DICOM, HL7)

Solutions Architect - Advanced Visualization & Insights
Location: Cambridge, MA(Onsite)

Job Type: Full Time
Compensation & Benefits
Salary: $201,600. (In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive company Total Rewards benefits program, which includes:

• Generous PTO
• 401k (up to 7% match)
• HSA (with company contribution)
• Stock purchase plan
• Education reimbursement and much more

Visa Requirement
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Job Description
The focus of this role is Advanced Visualization pre-sales solution consulting to offer strong design of solution & service architecture for each customer's environment.
Key Responsibilities

• Provide leadership in the selling effort to accurately estimate services & solutions offerings in the market. Solutions can be comprised of company products, systems, software along with implementation services, maintenance services and other value-added offerings.
• Assess a customer's business, clinical, and technical needs, business goals, performance, and strategies as they pertain to our solution offerings and execute on complex data-driven problem solving.
• Prepare content and present the Solution and Services capability of the company's offering to prospective customers at all levels within the customer organization (CxO, MD, Clinician, IT).
• Independently, or as a member of a service team, scope implementation, integration, and consulting services through an accurate task analysis and work effort estimate. Assure that complete Statement of Work documents are available, accurate, and the associated quote meets the business standards related to financial transparency.
• Collaborate with sales representatives to describe, defend, and justify recommended levels of services. Facilitate between different SME (subject matter experts) and sales to come to a strong solution & services architecture (with optimal efforts).
• Serve as a key member of the implementation project and/or support team. Drive continuous improvements of our implementation methodology and service offerings based on customer feedback.

Qualifications

• 5+ years of proven experience as a key technical resource, preferably in healthcare, leading the installation of solutions in customer environments.
• Bachelor's/master's degree in Health Science, Business, Clinical Practice, or equivalent.
• Demonstrated ability to influence and consult around all key technical decisions during project delivery or system updates.
• Experience working in a team environment to achieve desired results, collaborate, and build networks.
• Consistently approach challenges with a proactive, solution-focused mindset, seeking out practical ways to analyze problems and implement effective solutions.
• Must be able to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation.

Required and Preferred Skills
Must Have Skills

• Pre-sales solution consulting / solution design experience
• Strong technical architecture skills for healthcare IT environments
• Knowledge of Windows Server, VMware/Hyper-V, Networking, Active Directory, SSL
• IT troubleshooting and Windows workstation management
• Enterprise and local file storage systems, system backups
• High-resolution image acquisition and image quality analysis
• Experience with system integration/installation
• Familiarity with healthcare communication standards: HL7, DICOM, XML
• Ability to influence and consult on technical decisions during project delivery

Secondary / Nice-to-Have Skills

• Experience with SaaS and cloud environments
• Experience in professional services delivery or implementation projects
• Exposure to consulting or collaboration with CxO-level stakeholders
• Prior experience in advanced visualization tools