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Healthcare Project Manager # 26-21709

Columbia, SC, US • Posted 2 hours ago • Updated 2 hours ago

Contract W2

12 Months

On-site

$73.33 - $75.86/hr

Fitment

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Job Details

Skills

PROJECT MANAGER
MEDICAID

Summary

Duration: 12months
Location: Onsite (Columbia, SC) 30-90 days - schedule will turn to hybrid at the managers discretion.
Candidate Location: Locals to SC preferred or willing to relocate to SC prior to starting the role at their own expense.

Daily duties/responsibilities:

Oversee, coordinate, and perform operations and support activities for MMIS, Encounter Processing System, and other supporting systems. To include communication and coordination with vendors, Office of Cyber Security, Enterprise Architecture, etc.
Conduct vendor management including monitoring service level agreements.
Design and develop desk aides and process flows for new and existing service lines.
Train team members to use desk aides, process flows, and ticketing system to perform operational support.
Maintains an effective organizational team and motivates diverse staff to accomplish mission critical operations and objectives. These teams provide production support, helpdesk, interface/EDI support, and stakeholder monitoring and user acceptance testing.
Oversee incident and issue management. Ensures documentation, tracking, escalation and resolution for all ticket types. Ensures timely resolution of production issues.
Identifies and mitigates operational issues and ensures decisions and actions are welldocumented.
Handles internal and external escalations and requests and ensures they are satisfactorily resolved, communicating issues and outcomes to appropriate personnel. Ensures work is assigned appropriately and escalations are resolved in a timely and effective manner.
Ensures compliance with security (CMS, SSA, etc.) and monitors all findings and recommendations to completion.
Promotes workforce engagement and a safe, professional, and productive work environment for all team members
Implements, monitors and follows Standard Operating Procedures and alerts team when practice differs from SOP.
Oversees release management activities stakeholder communication, preimplementation planning, readiness checks, and postimplementation monitoring.
Provide support to change management by performing and coordinating backlog grooming and maintenance and ensuring compliance with appropriate approval gates.

Required skills (rank in order of importance):

Bachelor’s degree in technical, business, or healthcare field. 5+ years of equivalent experience in business/systems analysis and/or computer systems development/modification may be substituted.
3+ years of prior experience managing system operations and or administrative program functions in healthcare environment.
5+ years of experience in project/program management – managing system implementations or enhancements.
Ability to provide incident management on call and after hours

Preferred skills (rank in order of importance):

Prior experience managing operations of Medicaid Enterprise systems.
Ability to make presentations and prepare reports.
Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts
Experience with ticketing software
Experience with writing standard operating procedures for new system implementations.
AWS Cloud Certifications

Additional skills/duties:

Excellent communication skills with staff ranging from frontline to executive management
Ability to manage work and provide guidance
Experience assigning/overseeing team workload
Knowledge of system development lifecycle
Strong documentation and process management ability
Excellent communication skills with staff ranging from frontline to executive management

About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: usts
Position Id: 26-21709
Posted 2 hours ago

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