Healthcare Enterprise Applications - IT Analyst

Job Title: Healthcare Enterprise Applications - IT Analyst
Position Type: Contract
Duration: 18 - 24 Months
Work Location: 100% Remote in the US (EST hours)
Compensation: $50- $55/ hour

ABOUT OUR CLIENT / ABOUT THIS ROLE

Medix is currently seeking a Healthcare Enterprise Applications Analyst for a long-term contact opportunity with one of our Health System clients (14+ hospitals, 12,000+ employees). This individual will be joining a team, and will be working a specialized role to support the day to day operations for Allscripts RCM and UKG - spanning Finance, Supply Chain and HR/Workforce aspects of the health system. We are seeking individuals who have experience with operational / production support of Healthcare ERP Platforms, with specialized knowledge of and hands-on experience with Allscripts (Veradigm) and UkG.

RESPONSIBILITIES

• Providing daily operational maintenance and support for several Enterprise Healthcare Applications - including Allscripts (Veradigm) Revenue Cycle Management, Allscripts Supply Chain and UKG (HR /Payroll/ Workforce)


• Serving as a product specialist for Allscripts/Veradigm and UKG (must have prior product support experience)


• Investigating and troubleshooting day to day operational issues with the systems


• Fielding and working through incident tickets in ServiceNow


• Performing basic system configurations and development tasks during lulls in incident volume.


• Proactively communicating with business stakeholders, providing exceptional service and support to the broader organization.

REQUIRED QUALIFICATIONS / TECHNICAL SKILLS

• Required 5-7 years experience


• Healthcare Industry Background Required (Hospitals / Health Systems)


• Must have prior support-level experience with Allscripts / Veradigm RCM - Financial or Supply Chain modules required.


• Must have exposure to UKG for HR and Workforce Management


• Strong professional focus in supporting Healthcare Financial, HR, or Supply Chain applications.


• Experience in managing ERP tickets in ServiceNow

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.