OfficeTrack Solution Expert with Telecom exp

Remote • Posted 5 hours ago • Updated 5 hours ago
Contract W2
Contract Corp To Corp
Contract Independent
12 Months
No Travel Required
Remote
Depends on Experience
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Fitment

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Job Details

Skills

  • OfficeTrack
  • Office Track
  • Telecommunications
  • Telecommunication
  • Telecom
  • Field service
  • workforce management
  • Dispatch
  • Field operations
  • Field operation

Summary

Position- OfficeTrack Solution Expert with Telecom exp

Location- Miami, FL

Type- Fully Remote

Visa- USC/ GC-EAD

 

Interview Mode: 2 Video then Possible F2F

Our Client, a multinational telecommunications technology company has an urgent and immediate need for experienced OfficeTrack Solution & Process Optimization consultants for a 3-months contract to support the design, rollout, and continuous improvement of the OfficeTrack platform across dispatch and field operations.

Key Responsibilities:

  • Design the OfficeTrack golden configuration with measurable acceptance criteria
  • Build the phased rollout plan with change management (pilot, expand, scale)
  • Design role-based permissions and system guardrails so manual workarounds become exceptions, not the norm
  • Identify UI pain points, AI opportunities, and automation opportunities across dispatch and field
  • Design integration improvements between OfficeTrack and adjacent systems (Amdocs, UKG, etc.)
  • Define and execute the test plan against the production-like environment using tools Iris mentioned
  • Surface a continuous improvement backlog as the engagement progresses

 

Required Skills

  • Experience with OfficeTrack or similar field service/workforce management platforms
  • Strong background in dispatch, field operations, and workforce management systems
  • Experience with enterprise integrations, process optimization, and workflow automation
  • Knowledge of change management, testing strategies, and system governance
  • Strong communication and stakeholder management skills 

Thanks & Regards

Shivam Rajpal

Team Lead- US IT Recruitment

Desk- X 106

Email- 

LinkedIn- 

Voto Consulting LLC- M/WBE Certified Company

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91014022
  • Position Id: 9006918
  • Posted 5 hours ago

Company Info

About Voto Consulting LLC

Who we are & What we do

Voto is new era technology enabler which aims to revolutionize digital transformation for enterprises and technology providers by delivering seamless customer experiences, business efficiency and actionable insights. We do this by leveraging a spectrum of disruptive technologies such as: artificial intelligence, blockchain, cloud, digital process automation, internet of things, robotics/drones, security, virtual/augmented reality, etc,

Agility is in our DNA that enhances our capabilities span digital solutions, infrastructure, product engineering and security. We deliver these services across industry sectors such as automotive, BFSI, consumer packaged goods, e-commerce, Edu-Tech, engineering R&D, hi-tech, manufacturing, retail, and travel/transportation/hospitality.

Recognized as one of the fastest-growing IT services firms globally, Voto is delivering solutions across North America, Europe, Middle East, and APAC countries.

Voto Consulting LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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MP

Meena Parikh

Recruiter @ Voto Consulting LLC
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