Data Collection Operator

Data Collection Operator (Contract)

As a Data Collection Operator, you will play a key role in supporting the data pipeline that enables advanced machine learning and hardware development. This role is highly hands-on and people-facing, requiring frequent interaction with study participants to guide them through data collection procedures, ensure protocol adherence, and deliver a positive and professional experience.
You will support day-to-day data collection activities, provide real-time instruction and feedback to participants, address technical issues as they arise, and collaborate closely with engineers and cross-functional teams to ensure high-quality data outcomes.
Key Responsibilities
Manage and support end-to-end data collection activities across multiple workstreams. Interact directly with participants to clearly explain procedures, provide training, and correct processes when needed. Deliver a professional, respectful, and supportive experience to participants from diverse experience. Physically assist participants during the data collection process as required (for example, fitting or placing equipment such as earbuds). Monitor workflows to ensure accuracy, completeness, and compliance with established protocols. Troubleshoot and resolve hardware and software issues during data collection activities. Provide clear status updates and progress reports to team leads. Serve as a point of contact for data collection users, responding to questions and escalations professionally. Handle sensitive and proprietary information with a high level of discretion and confidentiality.
Work Schedule & Flexibility
This position requires flexibility to work one of the following shifts: 7:30 AM - 3:30 PM, 9:00 AM - 4:40 PM, or 1:30 PM - 9:00 PM. Work schedules are published on a bi-weekly basis to allow for advance planning. Employees may swap shifts with another operator when needed, provided the arrangement is coordinated independently.
Required Skills

• Strong verbal communication and interpersonal skills.
• Comfort interacting with individuals from all backgrounds, including gig workers or low-income participants.
• A customer service mindset with a calm, professional demeanor.
• Strong attention to detail and quality ownership.
• Ability to troubleshoot issues and adapt quickly in real time.
• Professionalism and discretion when handling sensitive information.

Qualifications - Requirements

• Fluent in English.
• Demonstrated ability to communicate clearly and confidently with participants and team members.
• Experience providing instruction, training, or feedback to others.
• Ability to perform effectively in a fast-paced, deadline-driven environment.
• Strong sense of accountability and ownership over participant experience and data quality.

Nice to Have
Customer service, hospitality, healthcare, research assistant, or other participant-facing experience. Experience training or guiding users through technical or procedural tasks. Familiarity with data collection environments, laboratories, or hardware setups. Ability to independently diagnose and resolve basic hardware or software issues.
Additional Notes from Hiring Team
Prior experience in data collection is not required. Strong communication skills, confidence working face-to-face with participants, and customer service experience are considered more valuable than Excel proficiency or purely individual contributor experience. This role is highly interactive and hands-on and is best suited for candidates who are comfortable and confident engaging directly with people.
Core Competencies
Outgoing and confident in highly interactive environments. Service-oriented with a participant-first mindset. Results-oriented with strong problem-solving instincts. Independent and reliable with minimal oversight. Collaborative team player in a fast-moving, startup-influenced culture.
Experience Level
Entry Level
Job Type & Location
Contract position. Fully onsite in San Jose, CA.
Pay and Benefits
Pay range for this position is $30.00 - $33.00 per hour. Eligibility requirements apply and may vary based on employment classification and tenure. If eligible, benefits may include medical, dental, and vision coverage; critical illness, accident, and hospital insurance; 401(k) retirement plan with pre-tax and Roth options; life insurance; short- and long-term disability; health savings account (HSA); transportation benefits; employee assistance program; and paid time off or sick leave.
Application Deadline

This position is anticipated to close on April 10, 2026.

Job Type & Location
This is a Contract position based out of New York, NY.
Pay and Benefits
The pay range for this position is $30.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in New York,NY.
Application Deadline
This position is anticipated to close on Apr 10, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.