Business Analyst (Fitness & Wellness)

Remote • Posted 2 hours ago • Updated 2 hours ago

Contract Independent

Contract W2

Remote

$50 - $60/hr

Fynbosys Inc

Fitment

Dice Job Match Score™

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Job Details

Skills

Business Analyst

Summary

The Business Analyst (BA) will serve as the functional bridge between business operations and technical infrastructure. This role requires a professional with deep domain expertise in the fitness and wellness industry, specifically regarding "club-side" operations. The primary objective is to evaluate business needs and translate them into system requirements that optimize membership management, facility operations, and revenue integrity.
Key Responsibilities

System Optimization: Act as the subject matter expert for Club Management Systems (CMS), ensuring system configurations align with industry best practices for billing, member access control, and service scheduling.
Operational Analysis: Conduct comprehensive reviews of front-of-house and back-of-house workflows to identify inefficiencies and propose scalable technical solutions.
Requirements Documentation: Elicit and document detailed functional specifications, user stories, and process maps that translate operational needs into actionable technical roadmaps.
Integration & Vendor Management: Facilitate technical alignment between third-party wellness technology vendors and existing internal platforms to ensure data integrity and seamless user experiences.
Member Journey Mapping: Analyze the technical touchpoints of the member lifecycle from lead generation and CRM entry to billing cycles and retention efforts to improve overall system performance.

Required Experience & Skills

Industry Experience: A minimum of 3 5 years of experience in the fitness, wellness, or hospitality sector. Prior experience in club-level operations for high-volume fitness brands is essential.
Business Analysis Core Competencies: Proven track record in requirements gathering, Gap Analysis, and leading User Acceptance Testing (UAT) for enterprise-level systems.
Domain Knowledge: Advanced proficiency with industry-standard platforms (e.g., ABC Fitness, ClubReady, or similar CMS) and integrated CRM ecosystems.
Financial Logic: Understanding of the technical logic behind fitness-specific billing models, including EFT cycles, membership freezes, and payment reconciliation.
Professional Communication: Demonstrated ability to communicate complex system architecture to executive stakeholders and operational leads.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10494738
Position Id: 8870422
Posted 2 hours ago

Company Info

About Fynbosys Inc

Fynbosys is a leading software & services company in California, and is headquartered in Sacramento. Our company's philosophy is to Develop the Future and we are known for anticipating and responding rapidly to our customer's present and future needs. Fynbosys is a software development company and we develop software solutions along with applications and management solutions, as well as support, training, and consulting services to customers

Our complete spectrum of professional management and engineering services ensures the successful definition, execution, and completion of mission-critical programs. We bring the requisite subject matter expertise to support our customers with their systems, software engineering, sales management system, document imaging and digitization system and training needs.

We are your industries partner, we know your business, and it's our business to help you succeed at yours. For the past few years, we've been doing just this and as a result, we've built enduring relationships with all our Clients.

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