Citadel Security USA is seeking a professional and dependable Full-Time Unarmed Security Officer to support security operations at a residential apartment community in Denver, Colorado. This position plays an important role in helping maintain a secure and welcoming environment for residents, guests, vendors, and property staff during overnight hours.
The ideal candidate is attentive, customer-focused, and capable of working independently while maintaining a high level of professionalism. This role includes routine patrols, access control responsibilities, incident documentation, and regular interaction with residents and visitors.
Position Details - Location: Denver, CO 80238
- Employment Status: Full-Time
- Pay: Up to $23.50 per hour
- Schedule: Wednesday to Saturday: 7:00 PM - 5:00 AM
Primary Responsibilities Community Security & Patrol - Conduct routine patrols throughout residential buildings, common areas, parking facilities, and exterior grounds
- Monitor property conditions and identify potential safety or security concerns
- Maintain a visible presence to help discourage unauthorized activity and policy violations
- Inspect entrances, exits, gates, and other access points during patrol rounds
- Assist in protecting community assets, property, and facilities
Access Control & Property Oversight - Monitor resident, visitor, contractor, and vendor access as required
- Verify authorization for entry into restricted or controlled areas
- Observe activity at entrances and common-use areas
- Support site-specific access procedures and community policies
Resident & Client Support - Provide professional customer service to residents, visitors, and property management personnel
- Respond appropriately to routine questions, concerns, and non-emergency situations
- Maintain positive working relationships with clients and community stakeholders
- Communicate clearly and respectfully during all interactions
Documentation & Reporting - Prepare accurate daily activity reports and incident documentation
- Record observations, unusual occurrences, and security-related events in a timely manner
- Report hazards, maintenance concerns, policy violations, or suspicious activity to appropriate personnel
- Maintain complete and professional written records throughout each shift
Minimum Qualifications - Valid driver's license required
- Ability to work overnight shifts on a consistent schedule
- Strong observation and situational awareness skills
- Reliable attendance and punctuality
- Professional verbal and written communication abilities
- Ability to remain calm and exercise sound judgment in changing situations
- Comfortable working independently with limited supervision
Preferred Qualifications - Previous experience in security, residential communities, hospitality, customer service, or a related field
- Experience conducting patrols and monitoring access points
- Familiarity with incident reporting and documentation procedures
- Strong conflict-resolution and problem-solving abilities
Work Environment - Residential apartment community setting
- Combination of indoor and outdoor patrol activities
- Frequent walking, standing, and property inspections throughout the shift
- Regular interaction with residents, guests, contractors, and property personnel
- Overnight schedule requiring consistent awareness and attention to detail
Benefits Benefits eligibility may vary based on company policy and employment status.
- Competitive hourly pay
- Paid training
- Company-issued uniforms
- Ongoing operational support
- Career advancement opportunities within Citadel Security USA
Equal Opportunity Employer Citadel Security USA is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable law.
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