IT Support Specialist

Remote • Posted 11 days ago • Updated 5 days ago
Contract W2
Contract Corp To Corp
Contract Independent
Remote
$35/hr
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Summary

Job Title: IT Support Specialist
Location: Miami, Florida

Type: Contract to Hire
Contractor Work Model: Onsite 

IT Endpoint Analyst

Under limited direct supervision, provides technical support for the installation, repair, and maintenance of personal endpoint devices (desktops, laptops, tablets, mobile) and related software/hardware used by employees, contractors or clients. Handles a range of troubleshooting activities to resolve identified questions, issues and problems with individual and group hardware and software, with special emphasis on issues that may require research and initiative to identify and resolve. Records and reports data about the resolution of specific issues, questions and problems and refers specialized matters to other IT teams.

May provide standard system configuration administrative functions for office systems and subsystems of the Enterprise IT infrastructure, including monitoring, tuning, troubleshooting and incident resolution. May perform installation and integration of IT Infrastructure throughout the Enterprise (Network Convergence, routers, switches, servers, storage, AV/Video Conferencing, etc) as outlined from the Infrastructure team.

May provide operational support for small-to-medium-sized IT Infrastructure projects and systems, individual projects and BUs. Executes the technical aspects of medium-sized and small infrastructure projects through installation and implementation, utilizing established quality standards.
The position requires lifting and movement of computer equipment typically up to 50lbs. This is an on-site position and may require occasional remote travel.

May work with team members and IT work groups to implement, maintain and troubleshoot specific issues, questions and problems associated with individual computers or related hardware. Will also maintain and support office network (wired & wireless), conference room A/V, and multi-function print devices.

EDUCATION/EXPERIENCE:

High school diploma and 4-6 years of related work experience providing support to end users or working in an IT support role, or an equivalent combination of work experience and education. A 2-year degree in Computer Science (or related curriculum) and knowledge of engineering applications preferred.

Relevant Certifications:
Microsoft Technologies - preferred
Apple Certified Support Professional - preferred
ITIL Foundations - preferred
 



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Ref: #236-Eng Pasadena

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10295162
  • Position Id: 346598
  • Posted 11 days ago

Company Info

About System One

System One is a leading provider of specialized, highly technical outsourced services, workforce solutions, staffing, and recruiting to critical infrastructure, technology, life sciences, and government sectors As an essential partner to private and public organizations of various needs and sizes, we offer our expertise to help them bring their most complex and mission-critical programs to fruition.

With our highly specialized services, in-demand technical skills, and vast operational expertise, we can deliver accelerated results that benefit our clients and the job seekers who partner with us. We staff contract, contract-to-hire, and direct-hire professionals across our network to work with our clients, some of whom are industry leaders and nationally branded organizations.

Our dedicated team of recruiters work tirelessly to match jobseekers with careers that align with their skills, aspirations, and goals.

We understand that finding the right job can be a transformative experience, and we are committed to supporting jobseekers throughout their career journeys. Our recruitment services are designed to connect individuals with fulfilling jobs that offer growth and development opportunities.

Whether you're an organization seeking customized workforce solutions, outsourced services, or if you're a jobseeker searching for your next opportunity,

System One is the perfect staffing partner for you.

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