IT Enterprise Business Analyst 3 (HL7, EHR, PMS)

Role: IT Enterprise Business Analyst (HL7, EHR, PMS)
Location: Atlanta, GA
Duration: 12 Months+
Experience Required: 3–5+ Years
Domain: Healthcare / Medical Clinic / Hospital IT
Rates: $55~67/hr. 

Role Overview:

Join our innovative team in the heart of Atlanta, GA, a city renowned for its vibrant culture and booming tech scene. In this pivotal role, you'll enhance healthcare systems by ensuring seamless integration with HL7 standards and optimizing Electronic Health Records (EHR) and Practice Management Systems (PMS). Experience the best of both worlds by contributing to meaningful healthcare advancements while enjoying the dynamic lifestyle that Atlanta offers.
 

Key Responsibilities:

• Collaborate with development teams to integrate and support HL7 standards effectively.
• Manage and maintain EHR and PMS for enhanced performance and robust security.
• Work with diverse teams to gather and document critical business requirements.
• Provide ongoing support for EHR, including updates, troubleshooting, and ensuring HIPAA-compliant security.
• Resolve technical issues and enhance platform performance with developers and administrators.
• Perform essential system updates, patches, backups, and maintenance tasks.
• Offer technical support to end users and coordinate with vendor support teams.
• Assist in training programs for clinical staff to ensure smooth operations.
• Analyze clinical workflows to identify system and process optimization opportunities.
• Generate and analyze reports to aid clinical and administrative decision-making.
• Provide advanced Windows troubleshooting and support for software and cloud platforms.
• Create detailed JIRA tickets for developers and administrators.
• Utilize REST APIs, Postman, and Swagger for testing and documentation purposes.
• Ensure IT systems and healthcare data adhere to security best practices and organizational policies.
• Stay updated with the latest healthcare IT technologies and industry trends.

Required / Essential Skills:

• 3–5 years of experience in supporting EHR and PMS within a healthcare setting.
• Proven experience in system implementation, configuration, and support.
• Strong understanding of healthcare clinical workflows and HL7 integrations.
• Excellent troubleshooting and problem-solving skills.
• Advanced knowledge of Windows operating systems and experience with JIRA and ITSM platforms.
• Experience with REST APIs, Postman, and Swagger.
• Understanding of HIPAA regulations and IT security protocols.
• Experience with cloud-based applications and platforms like AWS or Azure.
• Exceptional communication skills, with the ability to explain technical issues to non-technical stakeholders.
• Strong customer-service and stakeholder-management skills.

Preferred Skills:

• Experience in hospital IT or complex healthcare systems.
• Strong HL7 integration expertise.
• Experience in networking installation, configuration, and management.
• Proficiency in healthcare EHR integrations and vendor applications.
• Experience collaborating with clinical and administrative stakeholders.
• Willingness to participate in on-call/off-hours support when necessary.
• Experience as a team or project lead.

Entry Qualifications:

• Bachelor’s degree in a related field and 2 years of related supervisory experience, OR
• Associate’s degree in a related field and 3 years of related experience, including 2 years in a supervisory role, OR
• Two years of experience at the lower-level IT Enterprise Business Analyst 2 or equivalent position.