Desktop Support Analyst

San Diego, CA, US • Posted 2 days ago • Updated 10 hours ago
Full Time
On-site
USD $20.00 - 25.00 per hour
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Job Details

Skills

  • Microsoft Technologies
  • Remote Support
  • Computer Hardware
  • Provisioning
  • Enterprise Networks
  • Reliability Engineering
  • Computer Science
  • Information Technology
  • CompTIA
  • Network+
  • Technical Support
  • Active Directory
  • Group Policy
  • Microsoft
  • Microsoft Windows
  • Subnetwork
  • DHCP
  • IP
  • Intellectual Property
  • VLAN
  • Network
  • Wireless Communication
  • MPLS
  • Routing
  • Fortinet
  • Aruba
  • Meraki
  • Microsoft Exchange
  • Cloud Computing
  • Microsoft Operating Systems
  • Microsoft Windows Server
  • Problem Solving
  • Conflict Resolution
  • Management
  • Taxes
  • Life Insurance
  • Collaboration
  • Partnership
  • Business Transformation
  • Law
  • Sourcing
  • Screening
  • Recruiting
  • Artificial Intelligence

Summary

Overview

We are seeking a skilled Desktop Support Engineer to provide technical support across end-user systems, infrastructure, and enterprise environments. This role will be responsible for troubleshooting, device management, and supporting core Microsoft technologies in a fast-paced environment.

Key Responsibilities

  • Provide desktop support for Windows-based environments, including troubleshooting hardware and software issues
  • Manage and support Active Directory environments, including user provisioning, group policy updates, file shares, and network drive management
  • Administer and support Microsoft Intune and Autopilot for device provisioning, application deployment, and endpoint management across Windows and Apple devices
  • Support and troubleshoot Microsoft Exchange (on-premises and/or cloud/O365) environments
  • Perform network troubleshooting, including diagnosing connectivity issues, IP configurations, and Wi-Fi performance
  • Assist with maintaining and supporting enterprise network infrastructure, including VLANs and segmented environments
  • Collaborate with internal teams to resolve technical issues and ensure system reliability
  • Provide support during off-hours as needed, including evenings and weekends

Required Qualifications

  • Associate's degree in Computer Science, Information Technology, or related field; OR equivalent combination of education, certifications, and experience
  • Industry certifications such as CompTIA (A+, Network+, etc.) or Microsoft certifications are preferred
  • 3+ years of overall IT support experience

Technical Requirements

  • 3+ years supporting Active Directory, including:
    • Group Policy management
    • User account administration
    • File share and network drive management
  • 2+ years of experience with Microsoft Intune & Autopilot, including:
    • Application deployment
    • Device management (Windows and Apple)
    • Endpoint configuration and support
  • 2+ years of network troubleshooting experience, with knowledge of:
    • IP addressing and subnetting
    • DHCP and static IP configuration
    • VLANs and network segmentation
    • Wi-Fi troubleshooting
    • MPLS routing (preferred)
    • Exposure to Fortinet, Aruba, and Meraki environments
  • 2+ years supporting Microsoft Exchange (on-prem or cloud)
  • 1+ year experience with Windows Server technologies

Additional Requirements

  • Strong troubleshooting and problem-solving skills
  • Ability to work independently and manage multiple priorities
  • Flexible schedule, including availability for overtime and weekend support as needed

Job Type & Location
This is a Contract position based out of San Diego, CA.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in San Diego,CA.
Application Deadline
This position is anticipated to close on Jun 20, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 101054TS
  • Position Id: JP-006082655
  • Posted 2 days ago

Company Info

About TEKsystems c/o Allegis Group

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in strategy, implementation and talent, we work with progressive leaders who drive change. That s the power of true partnership. TEKsystems is an Allegis Group company.

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