Job Description
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Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives.
Position Summary:
We are seeking a Associate Engineer, IT Laboratory Systems to support laboratory and manufacturing benchtop IT systems in a GMP-regulated environment. This role provides hands-on technical support, troubleshooting, and operational execution to ensure system availability and compliance across manufacturing and laboratory operations.
The position primarily supports non-standard business hours, including nights, extended hours, weekends, holidays, and scheduled site shutdowns.
Flexibility to Support:
Core night and morning shifts:
8pm-6am
9am-5pm
4x10 hr shift and 5x8 hr shift
Sunday- Wednesday and Wednesday-Saturday
The Associate Engineer serves as a critical off-hours resource, providing independent issue resolution, escalation, and execution support to maintain continuity of GMP operations. The role requires sound technical judgment, the ability to work with minimal supervision, and active participation in both steady-state operations and new system implementations.
Key Responsibilities:
Provide technical support for laboratory benchtop equipment and IT systems.
Perform routine maintenance and troubleshooting of laboratory instruments and IT hardware.
Assist in the installation and configuration of laboratory software and hardware.
Ensure compliance with industry standards and laboratory protocols.
Collaborate with laboratory staff to identify and resolve technical issues.
Maintain accurate records of maintenance and support activities.
Assist in the training of laboratory personnel on the use of IT systems and equipment.
Stay updated with the latest advancements in laboratory technology and IT systems.
Additional Qualifications/Responsibilities
Qualifications & Experience:
One year of technical support experience or relevant IT certifications required; bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Basic understanding of laboratory equipment and IT systems.
Strong problem-solving and troubleshooting skills.
Excellent communication and interpersonal skills.
Demonstrated ability to execute assigned tasks with minimal supervision while collaborating effectively with cross-functional teams as needed.
Strong organizational skills and attention to detail.
Familiarity with laboratory software and hardware is a plus.
Experience with routine maintenance and troubleshooting of IT systems.
Demonstrated ability to manage multiple tasks and meet deadlines.
Ability to work non-standard schedules, including nights, extended hours, weekends, and holidays.
Flexibility to support day shift operations as required to meet business needs, including coverage during planned and unplanned absences.
Ability to report onsite within a reasonable timeframe to support operational needs.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: RTX170b99
- Position Id: b4018aae8f4f041f916c637e0cd0ed08
- Posted 20 hours ago