Business Applications Engineering Manager


TriCom Technical Services
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Job Details
Skills
- Agile Management
- Management
- Mentorship
- MuleSoft
- Offshoring
- Issue Resolution
- JIRA
- Kanban
- Leadership
- Enterprise Software
- Facilitation
- Conflict Resolution
- Bitbucket
- Coaching
- Collaboration
- Communication
- Application Development
- Automated Testing
- Continuous Delivery
- People Management
- Performance Management
- Incident Management
- Organizational Change Management
- Customer Relationship Management (CRM)
- Agile
- Continuous Improvement
- SAFE
- Salesforce.com
- Scrum
- Security Operations
- Production Support
- Relationship Building
- Software Development
- Continuous Integration
- DevOps
- GitHub
- Quality Assurance
- Software Engineering
- Test-driven Development
- Sprint
- Testing
Summary
Business Applications Engineering Manager
Quick Summary
Our client is seeking a Business Applications Engineering Manager to lead and develop a team of software developers and QA professionals supporting critical enterprise applications. This position focuses heavily on people management, coaching, Agile/Scrum leadership, and engineering delivery rather than hands-on development. The ideal candidate will help improve team performance, establish effective Scrum practices, and collaborate with Product and business leadership to drive successful application delivery.
Daily Tasks & Key Responsibilities
- Directly lead, coach, mentor, and develop a team of approximately 5–6 software developers and 2–3 QA professionals.
- Guide the team's transition from Kanban to Scrum, establishing sprint planning, daily standups, backlog refinement, sprint reviews, and retrospectives.
- Manage day-to-day engineering activities, team performance, workloads, and development priorities.
- Partner with Product Managers, Architecture, Security, Operations, and business stakeholders to align engineering initiatives with business objectives.
- Oversee application development, production releases, testing, CI/CD processes, and overall delivery quality.
- Coordinate cross-functional projects, manage dependencies, remove roadblocks, and ensure timely delivery.
- Lead escalated production incidents, coordinate troubleshooting efforts, and drive timely issue resolution.
- Communicate project status, milestones, risks, and priorities to leadership and business stakeholders.
- Promote engineering best practices, continuous improvement, and a collaborative team environment.
- Support enterprise business applications, including Salesforce, MuleSoft, and related integrations.
Required Skills & Experience
- Proven experience directly managing software engineering, application development, or QA teams, including individual coaching, mentoring, and performance management.
- Strong Agile/Scrum leadership experience, including facilitating Scrum ceremonies and improving team delivery practices.
- Experience managing software development teams and coordinating application delivery across multiple stakeholders.
- Strong people leadership, relationship-building, communication, and conflict-resolution skills.
- Experience overseeing application releases, production support, incident management, and software quality.
- Working knowledge of CI/CD, automated testing, and software engineering best practices.
- Experience managing competing priorities, project dependencies, risks, and delivery timelines.
- Experience using Jira or similar Agile project management tools.
- Ability to work independently, build team accountability, and drive organizational improvements.
- Ability to work onsite in Eden Prairie, MN, four days per week.
Preferred Qualifications
- Experience supporting Salesforce, MuleSoft, CRM platforms, or enterprise application integrations.
- Scrum Master, SAFe, or other Agile certifications.
- Familiarity with Bitbucket, GitHub, DevOps, and test-driven development practices.
- Experience managing geographically distributed or offshore engineering teams.
- Experience guiding teams through organizational change or Agile transformations.
- Dice Id: tricom
- Position Id: 11716
- Posted 3 days ago
Company Info
TriCom Technical Services is a professional Information Technology Staffing and Recruiting firm providing staff augmentation, direct placement and outsourcing services to improve the organizational performance of our clients.
Since our founding in 1994, we have helped our clients improve the speed, efficiency and quality of their core business processes by delivering key contributors to their teams. TriCom is headquartered in suburban Kansas City (Leawood, KS) and has serviced over 250 Corporate Clients in 25 different states, providing more than 2,000 information technology professionals in contract, contract-to-hire, and direct placement opportunities.
TriCom provides 100% paid high quality medical and dental insurance at no-cost to our employees. We offer a safe-harbor 401K plan, which is 100% vested from day one. TriCom matches 100% of the first 3% you contribute and 50% of the next 2%. We also offer paid holidays and paid time off.


