Title: Member Care Coordinator - Onsite
Mandatory skills:
clinical care,
wellness, managed care,
medical data analysis,
Word, Excel, PowerPoint, database, Web based applications,
Patient education, Condition Management, Transition of Care, catastrophic cases,
medical management, health education programs, government health care programs
Description:
JOB PURPOSE:
This position is responsible for conducting medical management and health education programs for customers on government health care programs.
Accountabilities include gathering, analyzing and providing date for regulatory reports.
This position will represent the company to members.
JOB QUALIFICATIONS:
Registered Nurse (RN), with 3 years direct clinical care to the consumer in a clinical setting or Licensed Professional Counselor (LPC), or Licensed Master Social Worker (LMSW), which includes 1 year of clinical practice to obtain their LPC or LMSW license.
Current, valid, unrestricted license in the state of operations (or reciprocity). For compact licensee changing permanent residence to state of operations, you must obtain active, unrestricted RN licensure in the state of operations within 90 days of hire.
Plus 3 years wellness or managed care experience presenting clinical issues with members/physicians.
Knowledge of the health and wellness marketplace and employer trends.
Verbal and written communication skills including discussing medical needs with members and interfacing with internal staff/management and external vendors and community resources.
Analytical experience including medical data analysis.
Current driver''s license, transportation and applicable insurance.
Ability and willingness to travel within assigned territory.
PC proficiency to include Word, Excel, and PowerPoint, database experience and Web based applications.
PREFERRED JOB QUALIFICATIONS:
3 years clinical experience.
Patient education experience.
MCO knowledge and experience with Medicaid and Medicare.
Condition Management experience.
Bilingual in English and Spanish.
Transition of Care experience.
Experience in managing complex or catastrophic cases.
Certification in Case Management, Training, Project Management or nationally recognized health care certification.
Required Qualification(s)
Bachelors Degree or Higher, License
Notes:
Remote
VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.
Contact Details :
Account co-ordinator: Keerthana Bathrappan, Phone No: , Email:
VIVA USA INC.
3601 Algonquin Road, Suite 425
Rolling Meadows, IL 60008
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